Truist

"Absolute worst bank ever I should have never got an account here! 2 weeks I’ve had my account and I’m closing it! First off I’ve never seen a bank so slow in my life! Taking 2 weeks for my check deposit to be available after they already got the funds from the other bank… called up and want to talk about nasty people! Smh!"

"They are definitely not a community oriented business. They would not give change to a church unless they had an account. They have in the past so if this is a new practice, put it back the way it was. Glad I don't personally bank there."

"I recently opened a Truist account thinking it would be more helpful and simple to have an account where my mortgage currently resides. Only to see my account charged for a paper statement fee. I will be closing the account asap being Truist lack of putting the customers first with products, services and fees. Check out navy federal or capital one instead. This will help your money grow rather let it sit in undercover accounts making anything a fee just to get your money. By law we should be entitled to paper copies of statements but forcing consumers to do online banking otherwise a charge takes away our choice. I will also be moving my mortgage over reaping a higher apr just to not be with Truist bank any longer"

"After 3-4 calls I had to go in. btw I have to use a walker. My son and I waited over 45 minutes for a counselor helped us. I was ready to close my account. Thanks to Anthony Tyler, he took care of all my problems. Or I would have! He is GREAT!"

"I needed a notary and was helped no less than 2 minutes after arriving by Michelle. She was so friendly and helpful. She made me feel so comfortable that I will definitely be back to open a savings account with her! 5 stars all around!"