JD Sports

"Horrible customer service receive from this “manager” Leesee her business practices are so rude and disrespectful After missed communication from her cashier she made me feel so uncomfortable first she look very overwhelmed second she called someone over the phone to resolve and issue there she made some comments so rude like I know and u know how it is…. With me right in front of her after this and issue was resolved so poorly I left as I was walking to leave she mention so comments like I don’t care and telling to her team no worry about people like this… really people like this we where very polite to her to be treated like this and we just costumer expending money on your store. To be treated like this Leese you need some customers service skills you are not dealing with animals. Even animals are treated better on this country. And owners costumer service is a key for success. The situation could have a better resolution but seems this business care just about the money as her was counting every cashier and walking with over 5,000 dollars on her hands that was more in important that resolved my issue and being professional…"

"I recently purchase a shoe from JD. The first time that I used it, the sole rip off. I went to the store to return it and the manager didn’t accepted since it was worn, she was really rude to me and refused to give me the customer service phone number. I found it online, I’ve been waiting for a representative for 45min already and no one picked up. I understand that we are not supposed to return shoes that was worn. But in this case, I’m not returning because I didn’t like or the size is wrong. I’m trying to return a damaged shoe. It is not normal for a shoe to rip the sole like that. I do not recommend this store since their customer service is terrible."

"Staff always great. Freddy is great. Store clean and organized. Got what I needed."

"Any brand, men women and kids. Nike, Jordan's, addidas, Reebox, new balance etc"

"I visited Finish Line Florida Mall on Tuesday 3/23/2021 and Justin assisted me! I called before I went in and I made contact with Justin over the phone first! Justin was exceptional! He was very kind & knowledgeable! When I got there he help me with reordering the Nike Air Max 270 White & Black shoe! I will definitely recommend this store to anyone that’s in need of some name brand sneaker! I’ve also like this Finish Line that’s located in the Florida Mall!"