Melissa S Singer MD MPH FAAP

"My 16 year old has not attended brick and mortar school for three years because of severe lethargy her doctor has linked to blood loss and severely low iron. Beautiful! Now that we figured it out, we received a scrip to have an iron infusion to help her progress and were treated so poorly by Dr. Singer and her reception team we will not be back. Note, we did not receive said iron infusion. Where to begin? First, her team let three weeks pass without returning my call to request an appointment. In a last ditch effort, I called again and got something scheduled. We were turned away when we first arrived for something that could easily be solved with paperwork. If it weren’t for my mom’s quick thinking, we would have had to make another 45 minute drive to the office. I think the only intelligence and kindness came from the intern. Dr. Singer was condescending to my daughter, making comments like, “you’re the teenager, I’m sure you can look it up on your phone” and reduced my daughter’s serious ailments to her poor diet (this is not the cause of her anemia). No bedside manner, no sympathy or compassion. My mother asked if she would be receiving instructions for her and Dr. Singer replied, “What don’t you get?” before looking at my daughter and telling her she’d better take notes for her grandmother, implying my mother is senile. I can’t decide if I’m more baffled that she didn’t follow the scrip she was given to give my child iron (remember, her iron is so low she hasn’t attended brick and mortar school consistently for three years), the ageism she spewed at my 16 year old daughter and 70 year old mother, or that she charged me a $50 copay to basically pat us on the head and recommend supplements. We were there because the supplements didn’t work. Never again. I guess since my daughter doesn’t appear sick enough she’s an easy target. Rude, flippant, unprofessional. Tell your friends."

"She's Very RUDE! If there was an award for rudeness she would win!"

"My daughter’s primary care doctor suggested we consult with a hematologist due to some blood work. So as the diligent mother that I am I followed through. Office was okay, we waited over an hour as to be expected, then the phlebotomist busted through the door without introducing herself (thank god my daughter is older because a young child may have been scared), then the doctor minimizes our visit in a matter of seconds by saying i am not sure why you are even here. She said her numbers are fine when the one in question is clearly towards the low end. My daughter is an athlete with nutrient absorption issues who needs all the help she can get. Don’t waste your time at this office."

"They don’t even deserve 1 star for review. No one cares to answer phones or return calls/voicemails. Even the doctor doesn’t return calls left for her and that says a lot. There is no compassion or willingness to help with anything other than to get your copay, they are very good at doing that! Going to switch doctors don’t care how far I have to drive."

"If I could give her zero stars I would. Caviler, dismissive, and condescending. Unfortunately, the only one in her area. It’s worth the drive further south to see another doctor. We will never return. One would think especially in this field we could expect kindness and compassion."