Hany Botros Mikhail 106 West Windhorst Road, Brandon, FL 33510

"If you want to actually be heard by a psychiatrist or even nurse practitioner, steer clear of Dr Botros and his nurse practitioner. They assume your diagnosis and are intent on prescribing antipsychotics (or should I say force pharmaceuticals). 0 stars."

"Never got to see the doctor because the front desk staff were not helpful. I drove there two times "with an appoinment" for nothing."

"I got a call at the time of my appointment stating my insurance needs. I had everything set up with my PCP and insurance. Unprofessional and very , very unkind on the phone. Do not use this Dr."

"Horrible customer service. Don't get your prescription sent in? Call in to have them tell you that it's been sent, only to call your pharmacy and have them say it's not, then call back and have them snap at you and hang up on you when you say this is unacceptable from a doctors office. Know you met your max out of pocket and aren't supposed to have a co-pay? Well, you're gonna pay it today or you're not going to get seen, then you are going to have to call their billing department and wait 2 weeks for a check to come in, even if you call your insurance in front of them to verify. Went to 2 locations for this practice, both have absolutely awful receptionists/phone reps."

"I only go here because it's close by and cheap. Nothing special or noteworthy praise. It is what you expect from professional Doctor's official neighboring a gas station. The staff are stellar as far as my personal experiences. Through I can't help but feel bad for them with every visit. The a/c there isn't amazing. So it get feel humid and warm on hot days, especially if you're there with bunch of others in the waiting room. Thinking about makes my back sweat."