MinuteClinic at CVS

"This place is the worst. One star is being overly generous. Not sure what all the 5 star reviews are about. We had appointments made prior. We got there 10 minutes early & sat there for one hour. Not one of the three women working there acknowledged us, let us know what was going on, what the hold up was, etc. very unprofessional. We left with no service provided. After we left, we get a call, saying they are ready for us. No thanks, we will spend our money where they are professionals & respect our time. This was a complete waste of our time."

"DO NOT GET VACCINES HERE. THEY DO NOT KNOW WHAT THEY ARE DOING! We used them for Typhoid vaccine. They quoted us the price of $142 for the shot right before administrating the shot. We even signed paperwork writing the number down $142 in case insurance wouldn't pay it, and then directly after they gave the shot said the bill was $201. Absolutely worst bait and switch I have ever experienced. They charge a travel consultant fee of $59 when they gave no advice/information verbally or stated there was a mandatory "consultant". Walked in, asked for the specific vaccine, recieved a bill hike, and got sent out the door. Just handed a packed of paper and sent out the door as quick as possible after saying a bill would be sent for the $201. Did not even request 15 minute delay to make sure there was no reaction! They should be ashamed of the way they treat people and the manner in which they do business."

"Showed up after calling to make an appointment. The automated message said no appointment necessary. I waited for ten minutes at the desk and no one bothered to assist me. Two employees came out of the patient rooms, walked passed me, and said nothing. If someone had simply said, “I’ll be right with you.” That would have been fine. But being ignored demonstrates poor customer service, and in the healthcare industry, it really makes you wonder about the quality of care as well. I left. Maybe some customer care training would help here."

"I can't say enough about my experience at this MinuteClinic location. My needs and expectations were far exceeded. The provider made me feel comfortable in a not-so-comfortable moment, and the level of attentiveness, discretion, kindness, follow-up, and concern for my overall needs made me feel like I was at a family practice. Excellent experience. I encourage you to make an appointment online (many available same day), rather than walking in."

"Very wonderful experience every time we had used this clinic for after hours. Best is to schedule your visit online so you avoid wait times or even being turned down because there are a lot of clients who scheduled an appointment. The Nurse Practitioner is doing everything so don’t expect a quick visit. Best is if you get something prescribed, she can send the Rx to the pharmacy and you can pick it up 2 minutes after your visit with the clinic. Nice one stop service especially if you are not feeling well. Wish we have one to service the Nocatee community."