Family Care Partners by InnovaCare Health 1215 Dunn Avenue, Jacksonville, FL 32218

"Don't recommend coming here! I went to get a physical and was told I needed to do blood work so they sent me to LabCorp to do that. A few weeks later I got a bill for $1,000 for tests I didn't even want! The reason being my insurance doesn't cover the testing. Why would they send me to a company that doesn't accept my insurance!? Go somewhere else."

"If I could give this place a negative 10 I would . Not only did I wait months for my appointment then when I checked in when I was told by the receptionist that answered the phone this morning I then waited an additional hour while I watched people who got here after me get seen while I sat with my 2yr old daughter ."

"It took me a month to make an appointment for my 15yo daughter. I filled out the online registration (at home) and stood in the line, for 30minutes, to check in. Then another 20minutes for my daughter to be called back. Once the doors closed, the “nurse” asked if my daughter was vaccinated, noting that her medical history says she has a religious exemption and this doctors office would not see her, and no other doctor would see her either. They should have told me this a month ago, when I made the appointment. I completely understand that these are their rules, but this was nowhere on the website and nowhere on any of the forms. They wasted my time and energy. This is highly unprofessional."

"This location has some issues with getting things done in a timely manner. No one is answering the telephone for referrals and for medication refills. Other doctors offices are also having problems getting through. Therefore, they are calling and sharing this information with the patient to see if the patient can get through. The only number that is picking up is the prompt for making an appointment number. This type of medical treatment is unacceptable."

"First time going today and I have to say my experience was amazing! The ladies at the front desk were so sweet to my son and myself. The young lady in pediatrics with honey blonde hair was absolutely sweet when I was checking out (I was confused). Doctor Hamilton was a delight with my son and the nurse before her! They treated him as if he was there’s and he loved them!"