UF Health Family Medicine - Normandy 1584 Normandy Village Parkway, Jacksonville, FL 32221

"I was able to make an appointment the next day as a new patient. My previous doctor’s office closed without sending patiences any notice. I need daily medications and needed refills. This office has been nothing but helpful and kind. They are so understanding and were able to help me find an Obgyn and make sure my concerns were addressed. I appreciate them getting me in so quickly."

"Terrible service, they cancelled my appointment two times and letting me know at the last minute for insurance issues, issues I didn't have time to fix before the appointment."

"Absolutely the worst office ever. Called needing a referral Monday, was told needed to be seen since Haven't been seen in 22 months. Ok, when? We can see you tomorrow. Great. Get there today, Sorry we don't take new patients with your insurance. Ummm. Not a new patient, and your staff made this appointment yesterday. And you sent a confirmation out last night. Nope can't help you. Horrible!!! Filed complaint with Humana as well."

"Literal worst experience at a doctor ever. I’ve lived with CPTSD & anxiety disorder my entire life, I only recently started seeing Tatiana but very quickly realized how unfit she is to be a medical professional. On my last visit to the office I was dealing with lots of pain, a new diagnosis, and just general anxiety about everything I was experiencing. Upon entering the room she made a joke about how I was too young to be experiencing chest pressure and pain, which I don’t think is funny if a patient is coming to you with a problem. Both times I went to her she took my problem and completely turned it into a speech on why I should get an IUD. I started having a panic attack in office on my last visit because she would not stop telling me ‘You’re making yourself have anxiety. You’re making this worse. You need to get yourself together and make yourself happy.’ She kept coming toward me while scolding me about having anxiety so I just grabbed my things and ran out as a fight or flight instinct. A week later I have received a notice that I have been fired as a patient for not complying with care and having disruptive behavior, over having a panic attack after being verbally harassed by the doctor. If you or your loved one deal with anxiety or any other unseen conditions I would NEVER recommend you come to this office, please spare yourself the trauma and waste of time."