TGH Outpatient Center 10740 Palm River Road, Tampa, FL 33619

"The pharmacy at TGH OPC is pretty terrible. You can request a refill 2 weeks out and it won’t be ready when you go pick it up. I have a specialty medication that’s keeping me alive, and I requested a refill a week in advance so they’d have time to get it. When I went to pick it up, they told me they just called to have it stocked that morning so it wouldn’t be ready for 3 days. I’ll be missing a dose of this medication and that’s IF they actually have it ready when I pick it up. The lady who was “helping” wasn’t nice and bitterly added “I’m sorry” at the end of her sentence. I’m not going to use them anymore for important medications. Very unreliable. My friends and coworkers have also had similar experiences with this pharmacy."

"My wife was taken here by the ambulance around 7pm. She was in a lot of pain. At 10:35pm she was still sitting on the waiting area waiting for a room inside ER. When you ask always an excuse. It is full, they are preparing a room. Etc.."

"Hard to find anyone at this Pharmacy that cares about the patient. The staff does not live up to what they say. They NEVER provide followup. You have to always call and ask for an update. They NEVER contact you when script is ready. They often make mistakes. Surprising that they are paid for the job they do. Company must not require competence, only warm body. To many other choices out there to waste your time with this Pharmacy. On top of all of their mistakes, they will NOT ever simply say sorry."

"I visited TGH on 12/06/2023 and I do not recommend it at all. When I arrived I was immediately sent to a room and now one showed up until I went to bathroom. A nurse gave me a urine cup, that was never used. After an hour they did a swap and then no one came to the room until few hours later that I called to see a doctor or if I could go home. I was never treated , no medication, no asthma treatments neither an IV. I was just given a prescription and that’s was all. I am not happy with the service I received and on top of that they are charging me almost $3000 for the visit. Please make sure you treat the patient well before you charge them."

"I’ll probably never go anywhere else honestly. I’ve never experienced such amazing bed side manner! Ms. Debbie was absolutely God sent! She was honest, she talked me through everything, she was caring & compassionate! I could tell she cared about my comfort and pain. Everyone from the security to the triage ladies, the nurses, X-ray techs, the doctors were amazing. I couldn’t thank the team enough!!"