Altapointe,

372 South Greeno Road, Fairhope, AL 36532

"Reception desk staff are very professional. Witnessed a patient be verbally aggressive towards staff. Staff remained polite and attempted to help the patient seek the appropriate care needed."

"Any altapointe location tends to be terrible. Almost every appointment they have had with me they have rescheduled last minute. They do not pick up their phones when you call and if you do manage to talk to a human, they immediately send you to voicemail. If you have any other option, do not go to this place."

"Very unprofessional staff my son been going to the mental health every since he was 10 back then they was very caring people when the switch to Alta pointe just people there for a paycheck especially bayminette an the fairhope office embie in bayminette office look through my son folder came home and told her son about him. Switch his folder to fairhope hope the receptionist there be higher then the patients my son had an appointment at 1:00 made it there at 1:10 she rescheduled him because she said he made it there at 1:15 when she knew he needed his medicine I have too my son to mobile problem solved they are young but caring because behind mine 5 10 15 news will be there! Administration needs to check those two office out run check on those office because it’s not about there experience it about who they know. Very unprofessional and behind and they don’t take mental health of their patients serious!"

"Oh my goodness where do I start?! So first of all, never base going somewhere soley on reviews! I almost didn't go here because so many people said how terrible Altapointe is and ETC but thank God I decided to try anyways! I am so very impressed with the entire staff, especially Mary, my therapist. She is phenomenal! Her office, her technique, all the way around exactly what I needed. The children's teams are no different. So don't make the mistake of letting other people's opinions stop you from coming here!?! It is life changing and they are beyond capable and compassionate. I'm sorry it's such a long review! I just really can't stress enough how opposite this is from so many peoples mean comments!"