Insite Radiology 10618 Deerwood Park Boulevard, Jacksonville, FL 32256

"The best imaging location in Jacksonville. Absolutely amazing staff clean facility and extremely efficient/quick. Lisa and Emily are always happy every time I’ve been here they’re extremely willing to go above and beyond to me my visit fast and efficient. Thank you all for understanding the value of time."

"The staff welcomed me as soon as I walked into the office. I was scheduled for an MRI of my lower back and was seen immediately. The procedure was flawless lasting less than 20 minutes. Donna, Alex and Emily are true professionals."

"Waited almost an hour past my scheduled appointment time. I arrived 10 minutes early to complete paperwork and pay. Once I checked in for my 7:40pm appointment, I sat patiently waiting for 50 minutes until I finally went up and asked for an estimation of when I would be called back. She stated 3 more minutes. Luckily she was right. I was called back and had my MRI. I then asked for the CD of my MRI in which this lady said that the one who does CD’s had just left and we were the only ones in the building. She said I could come back tomorrow to pick it up. I don’t want to go back and spend more time waiting for something I paid for and had a scheduled appointment for. This whole experience was extremely frustrating and lacked patient care. I do not believe this business should be scheduling patients past 7:00pm because they are not effectively able to do their job. The least they could have done was let me know they were running behind but I received no communication until I went up an hour later to ask."

"Great service. Provided me with all the information and was in-out with 30 minutes. MRI system is comfortable, provided hearing protection, blanket and answered all my questions throughout the process. Much better than a hospital setting! Great Job!"

"I had an appointment set up at this location. My appointment was for last week. I was unable to make it to that appointment so I called the office the morning of and asked to reschedule. They didn't have any availability until the following week which was fine. I was told they had an opening today at 5:50pm. I drove over an hour in rush hour to arrive to the office. When I arrived at the desk at 5:45pm for check in, I was told by Donna that I do not have an appointment and that they had attempted to call me to reschedule. I'm not sure what happened, if they decided to give my appointment to someone else or did not enter it properly at all. I did verbally confirm via phone last week, for today. This is extremely unprofessional and unaccommodating. Be careful booking appointments over the phone. I would call to confirm before you drive along distance to go to this place. I'll be asking my Dr. for a referral to another imaging company."