Brown Appliance Sales & Services 649 Main Street, Stone Mountain, GA 30083

"Excellent service on three appliances (GE refrigerator and Samsung washer & dryer) at a more than fair price. Also recommended BASS to several family and friends who also had a great experience."

"Beware. I called and schedule a time for the service guy to come he quoted me 35.00 to look my washer. I admit my wash room is small so he had to pull out the dryer to look my washer, however he did full diagnostic to my washer and at the end of the service he admitted to breaking handle of my dryer but turned around and charged me 15.00 additional dollars because he said that he had to do more than he expected. On top of that the fee to even do the job to 3 year old Washer was a whooping 385.00. That's the price of a fairly new washer. I felt sooo sick by the service I couldn't believe he would Charge me additional 15.00 dollars when it was just suppose to be 35.00 when doing business you don't switch up on the customer after the agreement what if that was my last 35.00 and then knowing you broke my handle to my dryer though yes he did replace 3 days later it's the principal to charge me any extra after breaking my handle. He should have said I normally would charge additional 15.00 but I broke the handle and with that being said I will just replace the handle have a nice day. I just felt a little money hungry. He get 2 stars because he wasn't late he did call even when replacing the handle . I just can't do business with people that switch up on me on price. BTW my washer is running still rough and I notice the sensors are off so when it's in rinse it's actually washing. Maytag eventually said they will help me I can't wait to see what the results is with their diagnostic"

"My refrigerator stopped cooling on Sunday night, we didn't notice until Monday afternoon. I searched online Tuesday morning and came across this company. My husband called shortly after they opened. He was given a time frame of 12:00-2:00 as they were fitting us in. There technician arrived around 12:15 and the work was completed within 45 mins. The pricing was very reasonable and the technician was very knowledgeable with many years of experience. Would definitely use this company again as well recommend to others based on this first experience."

"He came out the same day. And fixed both washer and dryer. And at a more than reasonable price. He saved me $600 cause I thought I had to go and buy a new washer and dryer. And did I forget to say fast!?% I'm more than happy about the service I received!!!!"

"I needed a double oven repair and put it off for months due to previous bad experiences with other repair companies. A friend recommended Brown Appliance Sales & Service and I gave them a call. I can't say enough about the promptness and professionalism of this group. I received same day service and the problem was resolved in about half of the time I expected. The repair actually cost me about $80 more than it would had I done it myself. I rarely say this but Mark exceeded my expectations by a mile. Fantastic service, price, responsiveness, and a very nice man to boot."