Marsh Landing

"Graig Roos is an excellent property manager for Marsh Landing. That is why people rent here. Customer Service with premier apartment dwellings is expected. The upgrades /repairs in some apartments not always optimal."

"I have lived here for 2 1/2 years and until Craig took over, my experience has been less than ideal for the amount of rent I pay. In less than a year, Craig has done what a good and caring property manager should do. He has trimmed up the landscaping, tightened up the maintenance response time, fixed our dock, and takes security very serious. Craig truly cares about or community and I am happy he is here."

"I was a resident at Marsh Landing for 2 years. I recall how excited I was to move there. Such a beautiful property on lake Chehaw. However, Jeanette made living there absolutely awful. She was incredibly manipulative and would lie right to your face and fake smile without taking any responsibility for anything. Zero customer service. Several of us residents and their kids played volleyball at the pool twice on a couple of weekends and she said we were “too loud” and couldn’t play anymore. The residents used to refer to Marsh Landing and the pool area as the “no fun” zone because of how strict she was. She discriminated against anyone she didn’t like. She even made up her own parking rules and would even deny maintenance against those that she didn’t like. The owners of Marsh are super nice but maybe they just weren’t aware of how rude she was and how badly she treated the residents. A lot of my neighbors actually moved because of her as well. I got on the waitlist for Graystone because I was absolutely miserable there. They didn’t do anything for the residents like other apartments do and were hiking the rent up every year with exactly a 30 day notice, although Jeanette gave me my notice in less than 30 days and backdated the letter. They have another property manager there now and he is amazing. I was only there for a short time when he took over. But he is really taking care of the property where Jeanette failed to. I hope they keep Craig on because it is such a better place to call home now."

"I came to get information on a one bedroom or two bedroom availability because I'm looking to relocate from Atlanta to Albany for work. There's a lady who works in the front office, blonde hair, bad tan, with glasses, who was EXTREMELY RUDE. She was very unhelpful and was in a rush to get me out. I didn't even get the opportunity to ATLEAST get a tour of the property. She's very dismissive and lacks customer service. If your looking to move here, don't think about only the scenery and how the apartments are beautiful.. think about when something goes wrong who you have to approach, and how you will be treated while your leasing your apartment.. just a food for thought. Will never lease here, and will never recommend unless something about management can be improved."

"Lived here from 4/2017 to 4/2018. I fell in love with the beautiful scenery but was really disappointed in my time here and moved out as soon as I could. The leasing manager that helped me sign my lease was replaced by another woman who is terribly unfriendly and horrible to work with. I’m aware of many people who left the complex because of her. My air conditioning broke every two weeks and instead of replacing it they just kept rigging it. So it was 89 degrees in my apartment during the hot summer months in Albany. I also lived alone, so when I raised concerns about sketchy activity around the complex, I basically got eye rolls. Like I said, beautiful place and one of the nicer apartments in the area, but I would not recommend."