Creekside of Auburn 650 Dekalb Street, Auburn, AL 36830

"BEWARE. DO NOT RENT FROM THIS PLACE!!! The most unprofessional and incompetent staff you will ever encounter. Pretends not to receive emails so they do not have to make decisions. Expect unwarranted fees and charges for repairs caused by their incompetent maintenance staff. Total dump!"

"Unfortunately I cannot give this place negative stars. They start off by showing college students a nice clean apartment and then provide them with a much worse unit you you move in. things around the place will break constantly and maintenance will not show up for weeks. The front office is impossible to contact about any issue. I lived here for 2 years and the carpet that was trashed since the day I moved in was not replaced and then upon moving out I was charged for its replacement. I cannot stress this enough, DO NOT LIVE HERE."

"There wasn't one big issue but a lot of little things that got under my skin. My daughter and her roommates repeatedly submitted maintenance requests for the dryer. It would take several cycles to dry. As for as I know, it was never fixed. The renters insurance changed mid-year and at one time I was paying two renters insurance. Took awhile to straighten out. Lots of upfront "Administrative fees" and even more moving out. ($300 to get lease transferred to another student. Really?) Still waiting on our deposit and fully expect a lame reason why its not the full deposit. And your point of contact is a college student getting paid minimum wage with little or no training."

"First, faults can be found anywhere. As a tenant my family or I could post those, but almost every issue we have had over the past year has been dealt with quickly. My BIGGEST complaint that I would bring up publicly is the issue with "gated" security. It seems like Creekside has repaired/replaced the arm for the gate 8 times over the last year. My suggestion, post a sign stating the property is under surveillance, and install security cameras or trail cams in strategic locations. Without a sign the footage may be inadmissible in court, but with the sign it could possibly deter the crime, or with cameras bring the culprits to justice."

"My daughter is an AU student and has resided at Creekside for almost three years. I visit her as often as once a week. The grounds are always perfectly kept, the three tiered pool is beautiful and every, single encounter I have had with any staff there has been positive. The pool security officer always goes out of his way to be friendly and to help, especially when I bring my two year old grandson to swim. It is an excellent place to live and I would recommend it to anyone."