Rock Springs Village Apartments

"Edit: why should I be responsible for pest control in the parking lot?? That’s your job as a leasing company. I know for a fact at least one of my neighbors put in a pest control report about the rodents in the parking lot more recently. The rats are so bad they chewed the wiring up in my car outside my apartment and I had to pay thousands of dollars to get it rewired."

"Horrible Customer Service and Maintenance Experience at Rock Springs Village Apartments I am extremely disappointed with the negative customer service provided by Rock Springs Village Apartments. My experience living in this complex has been nothing short of a nightmare, filled with various problems that were met with indifference by the management. Firstly, the parking situation at this complex is abysmal. If you are unfortunate enough to live close to the garage parking area, you will find your vehicle covered in sap, which damages the paintwork. Despite numerous complaints, the management has taken no action to address this issue, showing a blatant disregard for their residents' property. Quite recently, I experienced a leaking ceiling in my apartment, which resulted in a persistently loud machine running for over three days. The noise was unbearable, and despite my requesting an alternative location to stay until the repairs were completed, no assistance was offered. This lack of consideration for the well-being and comfort of residents is simply unacceptable. Furthermore, just two months ago, my apartment was infested with mold, compromising the condition of all my belongings within. Mold is a serious health hazard, and it is shocking that the apartment management allowed such unhygienic and unsafe living conditions to persist. It took an unreasonably long time for them to rectify the situation, during which I was exposed to mold spores and potential health risks. The overall disregard for the safety and well-being of the residents, along with the lack of urgency in addressing maintenance issues, highlight a severe lack of professionalism and empathy from the management of Rock Springs Village Apartments. Residents should not have to endure substandard living conditions and unresponsive management. I strongly advise against considering Rock Springs Village Apartments as a potential living option. The negative customer service experience, coupled with the lack of care for residents' concerns, makes this complex an unsuitable and unsafe place to call home."

"DEVISHA IS AMAZING!! she has given me such an amazing experience so far and made touring the apartments so much fun! She’s has the best energy and loves her job. If I could give her 10 stars I would. Congrats to rock springs for having such exceptionally great people in the leasing office."

"Just writing a review on my experience at the complex. My stay has been more than amazing. My maintenance request are answered as soon as i put them in. There is constant up keep within the community. The rates are pretty affordable especially for the space given and the complex is surrounded by so many great places in Atlanta. Glad I chose rock springs!"

"Oh my God was I blown away by these apartments! The grounds were beautiful, it was clean everywhere we went, and the office and clubhouse are literally BEAUTIFUL. The associate that helped us named TORI Hayden was wonderful! She was pregnant and literally so quick and fast on her feet and had the nicest demeanor. She was literally the cherry on top of the cake."