FedEx Ground

"Well Fed Ex Ground lost my pkg and kept saying they could deliver it. Loong story short .. they found it but it was too late for the event I needed it for. The customer service rep at the facility was Soo nice and helpful I couldn't stay mad!"

"They have 2 packages of mine. From two different manufacturers. They keep saying they will be shipped but haven't. 11 days late now. I can't find a phone number to call them and FedEx 1 800 number won't help me. One package says out for delivery and never comes. The other package has been pending for 9 days. Nobody at FedEx can tell me what's going on."

"What is going on at this service station? I had a package shipped to Tallahassee from Lakeland, FL. The shipper sent it out on 10/10. It was scheduled for delivery on 10/12. I still haven't received my package on 10/17. I keep getting notices that its on the truck for delivery, but its delayed. I put in an inquiry over the phone, I got an email yesterday saying the package is at this location and I should go pick it up. I arrived yesterday, spoke to a guy over their intercom system, gave him my tracking number, "It went out with our morning truck." it was never delivered. I even confirmed the delivery address was correct. I have no idea where the heck my package is. $160.00 worth of handmade items completely unaccounted for."

"It’s sad to see all the ridiculous excuses and schemes - we have been waiting for a delivery since the 1st of the month - today is the 10th that the package is “on the truck to be delivered today” - not delivered and we can’t arrange to pick up. It’s a lack of respect to the shipper, to the consumer absolutely horrible . I will NEVER use FedEx again"

"FedEX has really slipped in their customer service. They passed me off 3 different times & were unwilling to hold our shipments at the main distribution center. This caused us to go to 3 different locations multiole times over a 4 day period. Very disappointed in everyone except Leonard who was at the Tallahassee distribution site."