David's Vacuums - Buford 3350 Buford Drive, Buford, GA 30519

"I own a cleaning business and I am a long time customer of this store. About a year ago I was really upset about some policy changes that were put in place. I was so upset I honestly vowed to never return to this store again. However, Tammy decided to change my mind and make things right by reaching out to me. I agreed to give this store another chance thanks to Tammy’s dedication to her customers. I was really discouraged with the departure of Perez as he was my go to guy when it came to cleaning and restoring my vacuums. There have been other employees come and go but I think this store finally has a solid foundation once again. I am really happy I still have a place to take my vacuums when they need a good cleaning and I really appreciate the customer service and the fact that they didn’t just move on to the next customer like some businesses do.."

"What a lovely experience. Everyone is so helpful in addition to having quality products. My personal experience was for a vacuum repair/warranty. The warranty claim was handled with the utmost expertise and in an quick manner. I could not be more pleased. Thank you so very much. ❤️"

"So why did I even bother to call ahead and ask if the bags for my vacuum cleaner are in stock?? I gave the lady my exact model number, and she even asked what kind of vacuum cleaner it is. Then she gave me a price for the specific bags and said she has them in stock. When I went to the store, she looked at me like I was from another planet and said she wasn't aware it was a canister vacuum cleaner (which I hat told her on the phone when I called) and it wasn't in stock. So I wasted a trip and an hour of my time because she couldn't pay attention when I called. Maybe she shouldn't be texting while at work (which she was when she appeared from the back and didn't even notice my presence) and do her dang work."

"I was very impressed with how quickly my new carpet cleaner came in. Tammy was very friendly and helpful. She got my warranty processed and my new machine came in less than a week! I’m very happy."

"These folks are wonderful. I received my new Hoover replacement vacuum in four (4!) days. Very friendly customer service and very knowledgeable help with my attachments, etc. This is definitely my new go-to vacuum repair shop."