All About Appliances

"I purchased a dryer from this place and it worked for two days. They agreed to bring me another dryer and they literally brought back the original dryer I had. ( I knew because there is a specific marking on the inside along with the brand) Which still did not work. I was told to get the ventilation checked by my complex and I did. There was nothing wrong with the ventilation in my apartment. Now they refused to fix or refund me for it because “it’s past the warranty period”. I would not recommend this company at all. Oh and they won’t answer my call unless I call from another number. 0/10 wouldn’t recommend."

"90 day warranty is a lie. Don’t believe it. I bought a washer and dryer and the washer stopped spinning and they came out and told me it’s going to cost $175 for the part….. first of all I got the washer for $150 (how dare you) second of all it’s under warranty…… I asked what the warranty covered the day of purchase and they said it ANYTHING IS WRONG WITH THE WASHER AND DRYER THEY WOULD FIX IT OR REPLACE IT FOR FREE……. When I asked about the warranty when they came to look at it they said that this part wasn’t included in the warranty…. SMH. SCAM ARTISTS AND LIARS. DO NOT GO THERE. I am serious DO NOT GO THERE!!!!!"

"I purchased a stove from this place. The owner husband loaded it up on the truck with my assistance. I asked him if it would ride the way he suggested to load it. He assured me it would with no problem. Well in the mist of hauling the stove it flipped over and broke the oven glass door. I called and spoke to the owner. I told her what had happen. I also told her that her husband assured me it would be ok to haul it up right. She offered to help me with a door since it was their fault to begin with. Well it's been a few weeks. Now they are not answering my calls. The lady seems to be very nice but I don't understand why they are not standing behind something they are also responsible for."

"Hands down the worst follow up I have ever seen. I purchased a washer and dryer and when I purchased it the lady said it will be at my house by 3. I had to take a business trip at 6 so I doubled checked to make sure no later than 3. But of course I had to miss my flight because they couldn’t follow up on the promise and they arrived around 6 o’clock. It was an elderly lady and an older gentleman delivering my stuff upstairs. As a man I had to help I couldn’t sit back and watch an old lady push a washer and dryer off a truck in a house and up stairs. Then turns out the washing machine wasn’t working correctly it makes a really loud noise. I got a 30 day warranty so I called them. They was supposed to come on Wednesday but of course a no call no show. They showed up on Saturday randomly. Lucky I was home because they just showed up. I was told he would full swap out the washer that Tuesday. But here we are 2 weeks later and 4 phone calls later still no washer and dryer. The lady that answers the phone says the same thing the owner isn’t in the office he a be back in an hr and a half I’ll let him know. NOTHING GOOD HAS EVER COME FROM THAT except them coming out to inspect on a random day they picked. I missed 2 days of work waiting at home for them to arrive and never do. Now my dryer is burning cloths and I cannot get my washer replaced or someone out to look at the dryer. I grew up in Douglasville I have bought 7 sets of washer and dryers from them but I WILL NEVER USE THEM AGAIN. I just want a working washer and dryer."

"This place was recommended to me by a long term customer. I purchased a washer/dryer from here and paid extra for delivery and installation. The washer was never installed properly (it was leaking, leaving puddles of water on the floor). I called several times to schedule someone to come out, but with each call they ignored the urgency and promised to call back to schedule a visit. Approaching the end of my 3 month warranty, the same washer stopped spinning!! Again I called out of frustration but was told, "the owner is not in and he will return your call." After several more attempts, over about 3 weeks, and no return call, my warranty ended. I called again and coincidentally finally got an answer, only to be met with a ridiculous fee for someone to come out to take a look at the washer and another fee to fix it!! I refused to pay this company any more money to fix what they knew was a "ticking, time bomb!" The customer service here is poor!"