LuBella Fitness

"I had the pleasure of speaking with Denice, who ultimately made shopping for a waist trainer a great experience. She listened to my needs and knew exactly what would fit. I'd purchased a waist trainer 2 years ago and it was too small. Denise was able to ensure that I received the right fit this time. When I received it, I couldn't wait to put it on..perfect fit! I've been wearing it for 3 days now and it is comforming to my shape. It's easy to wear and sleep in. I plan to wear it as much as possible to get what I want to include working out. Thanks again Denice for providing such wonderful customer service. I can't end without acknowledging Samantha from the support side. She answered my questions about my order and also provided great customer service. This will definitely be my go to place if I ever need another waist trainer. Thanks Lubella!!! You Rock!!!"

"I always try to support Black owned businesses and will admit that I sometimes hold them to a higher standard. The first time I ordered from LyBella, I was away on a girls trip so several of us placed orders. I received mine timely and it fit perfectly. My sister's took a bit longer to arrive and when she contacted customer service they apologized and immediately issued her a refund. She received her package the very next day. She called to tell them and they said not to worry and to let them know how she liked it. WOW, I was very impressed with the response and response time."

"A wonderful experience. Customer service was impeccable and extremely professional. The agent I dealt with was thorough; answered all of many questions and soothed all my concerns about making a purchase. Starting my work out journey was daunting enough but their confidence and knowledge was exactly what I needed. Once I received my items I was so excited and satisfied with the quality of the trainer and the clothing sets. I even received a follow up to ensure I was pleased with my decision. I will be a returning customer and they will continue to have my support in the future. Keep up the excellent work."

"I just ordered this on the 4th of July to support black businesses. Unfortunately, I received the wrong size which it was suppose to be a 2x and I received a 1x that was mislabeled with what seems to be a small instead of a the 2x. This is why blacks don't like to support their own! The fact that they don't want to refund or exchange, for customer satisfactions shows a lot. PLEASE CONTACT THE BBB TO MAKE FUTURE COMPLAINTS!"