Willow Creek Radford

"Don’t rent from here unless you love taking only cold showers and love having broken windows. Haven’t taken a hot or even warm shower in a year, the windows have been broken even longer. Maintenance rarely comes over to “fix” things. Even when they do come the problems are rarely fixed. The rent used to be cheap so I let it slide, but even after raising rent there are a plethora of issues. Definitely won’t be renewing my lease if I can help it. Willow Creek has some good staff but I find them to be negligent of their tenets needs overall"

"The living spaces are very out dated and the prices are too high for the quality of living. People leave there dog’s poop everywhere and trash every where, with no regards to how it effects other people. The office hours of willow creek are not useful for anyone that works. The only reason I give 2 stars is because the people in the office are nice and try to help when they can."

"Willow Creek has been extremely helpful towards me during a difficult time and they are always really good about doing repairs as well. I genuinely don’t understand why they have so many bad reviews because I am not exaggerating when I say that they have gone above and beyond to help me and have been a wonderful place to live, I’ve been here since 2021.**I would like to add since I’ve noticed a lot of the bad reviews are regarding repairs, have you sent in any requests for repairs? Consider that before leaving a bad review** I used to live in government housing when I lived in poverty, and trust me, this isn’t that bad really."

"If I could give them less than one star I absolutely would. They don't take care of their residents or any issues that arise. My daughter and her roommates had broken windows that were never fixed. The apartments smelled so badly and the trash build-up was so bad that the raccoons and possums were regular visitors at the trash bin outside their apartment. DO NOT RENT FROM WILLOW CREEK! Unfortunately there are so many students that need places to live so they will rip off other students as well."

"Wasn't great before the new management took over but somehow got infinitely worse. Weird black stains and dripping sounds came from the ceilings and for a while there the water literally boiled out of the tap (took three separate maintenance calls to get the pipe to stop bursting out of the wall from the heat. The walls in my building were PAPER thin. Rent went up double what it was between my signing the lease and my leaving. The only good thing is that they hopefully followed through on separating from Simple Bills and their ample issues with overcharging."