CMG Leasing Radford

"Since before my family and I moved into our home in August 2023, CMG has been nothing but accommodating, professional, kind and attentive. They answered all my questions in a timely and thoughtful manner, and after I moved in their dedication stayed the same. Any time I have an issue or maintenance request, they respond immediately and then follow up to make sure everything is still working ok. The maintenance team is AMAZING! Randy, James and Brian are incredibly skilled and hard working. They always go above and beyond to ensure everything is in top-notch condition. Their dedication and attention to detail truly make a positive difference when there is an issue that needs attention. So far, I’d recommend CMG to anyone looking to rent in Radford!"

"I lived on Davis St. for a year and highly recommend the location. The apartment I stayed in was beautiful, and Amanda and her team were efficient in resolving any issues, most of which were unexpected and unforeseen. While some reviews mention bug problems, I didn't find it to be a significant issue. I took steps to bug-proof the apartment and avoided opening the door to wooded areas, which seemed to solve the problem. However, there are two areas where I believe improvements could be made: waste management and on-site laundry facilities. The waste bin was open-topped and tended to smell at times; a recycling bin would also be a welcome addition. As for the laundry facility, it operates using quarters. A Bluetooth-enabled system would be far more convenient, in my opinion. Additionally, the facility could benefit from more frequent maintenance. Amanda is an excellent communicator and manager, consistently constructive and solution-oriented. If you're a responsible and attentive tenant who documents everything and maintains the apartment well, I'm confident you'll have a pleasant experience. I appreciate the quality of service they provide."

"Was very upset over some things that transpired after my lease ended. I was overcharged and told that I wouldn’t be refunded until my security deposit came back. However, I scheduled a meeting with the manager Amanda and she was able to help me resolve the issue. She did everything she could to help and promised me my refund asap. She even sent me a $25 gift card for food so I wouldn’t go hungry while the refund processed. Really really thankful for her attentiveness and being so easy to work with. The only issue I had is that our apartment had pretty bad mold issues that repeatedly came back and was never fully solved. However, maintenance did what they could. If you’re looking into CMG apartments, specifically Hillside, I would be wary of the mold. Overall though, nice people and easy to work with."

"CMG’s Maintenance team is always super helpful and fast to respond to my requests and they LOVE my dog. Hannah & Amanda are always sweet and helpful when answering my questions. Definitely recommend them to anyone looking for an apartment especially first time renters!"

"I have asked repeatedly for details regarding charges that I feel are erroneous, but have yet to have my questions answered. It has been over a year and still no resolution. They simply took the security deposit to cover what they consider to be their "correct charges". Do not rent from them without reading the entire 36 page lease with an attorney. You'll be surprised what you find. I have read other reviews and the folks who say they are very satisfied, were never expecting much from this agency to start with. All I asked for was truthful explanations. They know that most people cannot afford the extensive costs of hiring an attorney and they count on that."