Tanner Primary Care at Mirror Lake

"I was sick a week ago and tried to get a visit with my PCP, Angela Henry. They were booked but she could see me in a few days, so i opted to see an urgent care provider. My main complaint was a persistent cough preventing me from sleeping. I was tested for Covid and flu, both negative, but positive for strep. Got cough medicine and an antibiotic. Fast forward to today, 6 days later, my cough meds are gone but they didn’t really work anyway, i have no other symptoms. I call the office and was told my PCP Angela Henry cannot see me because I’m sick and she doesn’t do telemedicine appointments which is apparently the only way to see sick patients per the woman on the phone…. So this means I have a primary care provider who doesn’t see sick patients at all… not to mention I’m now learning that the entire office apparently only sees sick patients via telemedicine (although I’ve been seen there before.) And this policy changed in 6 days? I’m waiting for a call back from a nurse but I won’t hold my breath on that one. I would strongly urge people to reconsider using this facility considering they literally told me over the phone that they cannot see me because I’m sick. Again I established care with this doctor so that I can be seen when I’m sick so this is obviously very frustrating. Update: I was finally called back 3+ hours later and told I need to take a home Covid test in order to be seen. I was also told at the start of the call that she does see sick patients then at the end of the call she stated “this doctor usually doesn’t see sick patients” although I saw this doctor late last year when I was much sicker than I am today. I work in healthcare and cannot fathom refusing someone care because they’re sick, violating their oath as a provider. DO NOT USE THIS OFFICE."

"I was refused to schedule an appt by the front desk Bre telling me that openings until August!! This is so unfair just because my insurance plan is commercial I was pushed until August and she being uncomfortable helping - I will be filling a complaint because I was denied care!!"

"I have been a patient of Dr. GOODRUM since 2017. She is very thorough, kind, has awesome bedside manner, and responsive. I randomly selected her from a list of available doctors and boy did i hit the jackpot. The others in the office are equally as kind and responsive to the needs of the patient. I highly recommend Dr. GOODRUM and the practice."

"Dr. Jennings has been our family doctor for a few years now and she has been a fantastic one. We are moving back to Alabama, and we all are going to miss her as a physician and friend. If you’re looking for a great doctor who takes the time to listen and makes sure all stones are turned, then make an appointment."

"We have been in GA for a few years...I’ve had three Dr.’s at one practice and was very unhappy with all of them! No details necessary! Dr. Tuckett just gave me a real physical! Very thorough, very personable, and genuinely interested in what I was looking for in a Primary care physician! After feeling like an outsider in this area for so long.... I am confident we will be VERY happy with this Doctor & the whole practice! I actually witnessed the whole staff treating patients with respect, and... they were all very pleasant! Driving 15 miles to the Dr. will be our pleasure!"