Jersey Mike's Subs 4650 Hugh Howell Road, Tucker, GA 30084

"This is the third time I have ordered from this location and my order is never correct. I now have a Philly cheese steak covered in jalapeños when I ordered it plain. Since I got a ride to this establishment I cannot come back. So now I can’t eat lunch. Really a complete waste of my time. And I can’t even attempt to eat a piece of this sub bc I have to bring it back complete in order to get a refund or a replacement. Terrible customer service"

"This has to be one is the most poorly run Jersey Mike's I've ever been to and this isn't the first time I've been here. I gave it another chance thinking it would be different with new staff, but nope! I'm in the process of ordering two subs and waiting to other the other two as the employee is working at a snail pace so after the first two were semi prepped they tell me I need to go back in line and wait to order the other two !?!? That makes no sense to me. The employee tells me the people behind me who have not ordered are now before me? Make it make sense. Mike himself in Jersey would not approve is this behavior. I hate to leave bad reviews, but the logic here doesn't add up. STRAIGHT GARBAGE EMPLOYEES."

"I was responsible for picking up a large catering order for our company and was highly impressed with the quality of the food and the service. Kim had a great attitude and went above and beyond traditional customer service. I was so shocked at how quickly she got the order together and how organized everything was. She labeled everyone’s items. Getting great customer service is rare nowadays, Kim did an amazing job!!!!!"

"Visited two days ago. This is a fairly new location. I normally go to another location but this was a little bit closer to me so I said I’d give it a try. Man why did I do that! I ordered on the mobile app (5 GIANTS $86) like I do majority of the time so my food can be ready when I get there (both locations are almost 30mins away). Get there and not only was my food not ready, the Guy working there informed me that my order “didn’t come through”. But it was in their system (go figure). He printed out the ticket and told me to “hold tight, he got me”. I went back to my car to wait. No fuss or anything! Not sure how long I waited honestly (but it was not too long). Drive 30 mins home and opened the first sub. OMG I could smell the burtness. The meat was scorched!!! And taste disgusting! I was and still am highly upset. How could he have burned our meat so bad and fast? I’ve been going to Jersey mikes for years! Avid and loyal customer!!! The only place my family and I go to for steak subs since we no longer live in NY. I paid too much money and drove too far to be this disappointed. I tried calling the restaurant that day but no answer. I submitted a complaint online. But haven’t spoke to anyone yet. This needs to be rectified ASAP! Very angry!!!"