Piedmont Urgent Care

"If I could give a zero I would. I had fever, chills, head aches, body aches, etc and they tell me it's allergies and they give me a nasal spray. I go to a different one later and get tested again, because something just really doesn't feel right. Turns out I DO have covid. If I had just taken their word for it, I would still be spreading covid everywhere right now because according to them I just had allergies. Glad I didn't waste my money on that useless nasal spray. Last time I went to them, I waited forever just to be seen in the back even though I had gotten there EARLY, and when I get back there I still have to wait another 45-60 mins for someone to come in, and then ANOTHER 45 mins for test results. Not only that, the the front desk lady was cussing and fussing on her phone loud enough for the entire building to hear. I wish I hadn't ever wasted my time with them, and you shouldn't either."

"Would never recommend this place. I went in with kidney pain and painful urination. Nurse practioner that I saw named Blessing Osim kept telling me oh this is viral - I'm sure you just have a virus! Um ma'am no. I literally have blood in my urine that YOU just confirmed. The woman sends me home with paperwork about a upper respiratory infection. Excuse me?! zero symptoms for anything related to that - she put that as an actual diagnosis for me. Come to find out I have a kidney stone. Go figure. These people must have to give some random diagnosis to be able to make their commission on seeing a patient. So frustrating! Piedmont sends me a survey and I fill it out requesting to be contacted and nothing now and it's been 5 days. Last I knew they just would call and do after visits checks anyway - guess they have lost their customer service. Piedmont has gone down hill FAST. If you complain they just make excuses for the mistake - tired of people just trying to make a dollar and not having any heart in their job anymore. Quite sad for the amount of money people have to dish out to get medical help and no one cares anymore. $100 bucks down the drain. I'm still very sick but guess who has my money with zero treatment for me? Piedmont!"

"Overall positive experience. The digital check in process helped me avoid filling out paperwork upon my arrival and allowed me to be seen relatively quick. The team was professional and seemed to care about my concerns. The doctor was very helpful in helping me identify the root cause of my concerns. If Im ever in the need of urgent care, I will be returning to this location."

"This was my second visit to Piedmont Urgent Care. Both times I have been thoroughly pleased with the care I received. I was seen in a timely manner. The staff were very professional, but most importantly they were kind. That means a lot when a person is ill."

"I had an extremely pleasant experience with Melina who provided amazing hospitality and quick quality services from vitals, pushing me on wheelchair & taking my x-rays to even adjusting my crutches for me! She was super friendly & helpful! I also had a great experience with the support of Tahrek at the front desk with his gorgeous smile, how welcoming he is & for wanting the best options for me! I felt very supported and safe in this environment that these two beautiful human beings created for me here today!"