CVS 4192 Salem Road, Covington, GA 30016

"This store is the absolute WORST!!! I had an urgent care visit yesterday morning at 8am. Why are my prescriptions still not ready??? All of the negative reviews from previous customers are true, I totally agree the customer service is horrible and they are slow. I only use them because of my insurance and they are the closest to my home. I need to find another location this is ridiculous. It's always a bad experience everytime I go there."

"Poor service my prescriptions are never filled or in stock they always tell me come back to the point I wanna change my pharmacy I’ve been waiting on a prescription for 1 MONTH that was supposed to be filled 3 Fridays ago"

"They don't answer the phone and close the drive through frequently so you'll have go to the store to get updates on prescriptions if you can't get an answer through the automatic system. It's usually a long wait and very frustrating to find out your prescription isn't ready after doing all that."

"If I could leave zero stars I absolutely would! First, on 8/9/23, I go to pick up my daughters prescriptions. The tech Failed to inform me that the insurance only paid partial, had I known I would’ve paid cash for the rest while I was there. But it took me getting home and opening the bag and calling them back (waited on hold 38 min) to find out why they only gave me partial. She made me believe she was putting it in to be filled at that time. I go back Wednesday to pick up, the girl never put it in. No problem we all make mistakes, Thursday night I go back a third time to pick up medication. After waiting on line for over an hour! And only moving up by 3 cars within that time, I finally made it to the window, for the PHARMACIST, not even a tech, to tell me “we’re closed” told him I’ve been in line since 705 he said we close at 8, didn’t let me say anything else, he immediately slammed the window, quickly closed the blinds and turned off the lights. I am speechless. He was extremely rude in his mannerism and tone of voice. Not professional at all and definitely not in the business of helping people."