Walgreens,

12955 Brown Bridge Road, Covington, GA 30016

"I came in for an appointment I made for a flu shot. The whole process was pretty quick and easy. When I got my receipt and the paper to clarify that I had received my flu shot, my first and middle name was wrong. I went to get it changed, my first name was changed, however the middle name was still wrong. I didn’t even bother going back because of being in a rush. The staff should really clarify these things beforehand."

"I hate this store if my insurance would let me go somewhere else I would. Wait in the drive thru 30 minutes. You people need to stop doing pharmacy and let real pharmacies take over."

"If I could give them less than a 1 star I would. My husband just had surgery and family is having to go pick up his meds as he can't be left alone. I called to confirm if the prescription was ready and sat on hold for over 30 minutes. The phone rings and someone picks up and automatically hangs up. I call back and sit on hold for another 23 minutes just for the same thing to happen. I then call and speak to the manager there to see if he can help as this prescription needs to be picked up ASAP. The manger says there's nothing he can do other than transfer me to their line. (So wait again just to be hung up on). I understand businesses are short staffed but there is absolutely no reason for you to hang up on someone before even speaking to them. This is not me calling about a hamburger this is a business that literally could be life and death for people with certain medications."

"This Walgreens pharmacy is the worst pharmacy. The staff is so rude with nasty attitudes. Even when you call on the phone they either pick up the phone with an attitude or they don’t pick up the phone at all leaving you on hold for a long time. Do not use their pharmacy"

"I ordered photos online. When I received the email that they were ready for pick up, I went into the store. I was told they could not find them, so they must not be ready. I went in 3 days later, to be told they could not find them. There were 3 people looking. I said can't you just reprint them? I was ignored. I asked again. And was ignored. One lady did reprint. Then they found original order. Noone said I'm sorry you had to wait. Or thank you. Or anything. Paid and the lady who gave me my change, said Here....as she handed me the money. This was the most unprofessional exchange I have experienced any where."