T-Mobile Authorized Retailer 171 Retail Commons Parkway, Martinsburg, WV 25403

"Went in to pay my last bill. The person working was so UNWELCOMING. Didn’t say hi didn’t asked what I needed nothing. Seemed like he didn’t want to be bothered by me. I’m glad I left this company. Paying a phone bill of $150 for two phones that are paid off. They don’t offer any type of free phones for existing customers. They free phones the do offer are the CHEAPEST PHONES."

"Damion was very fast and efficient today with his service. I was in and out with everything I needed in no time. The small chat was enjoyed while we waited for the computer to process and the team was very friendly. I would definitely recommend this location and will be back for more services."

"Went in to the store to add a new line to my account for my son. Damion helped me pick out the perfect starter phone for him. He was also able to add a tracker to my account to keep in my sons book bag AND I walked out with a new watch. Great experience all around!"

"Went into the store to upgrade, they were able to get me a new phone and watch for about the same price I was already paying with the trade in credit and watch promo. Loved the deal, Great experience. Would definitely recommend this store. Damion, Clayton and Tyler were awesome."

"Tyler and Damion were seemingly polite, but they also did everything they could to up charge us. Many upgrades and add ons were apparently “free”, but once we got the bill we were charged for EVERYTHING. We had to call TMobile Customer Service TWICE to get all of these charges cleared off our bill because we were initially told they were free with an ongoing promotion. I respect their patience with the set up of our devices, but I will not be returning to this store due to the lies and manipulation used for their own personal gain."