Dog Days Midtown

"POTENTIAL ABUSE! Multiple dog parents have attempted to pick up their dogs today but no one is here. We all arrived within the 4-6 pm window. When we called the phone number we were routed to a contact center who says they tried calling the alternative contact but no one was answering. Since we were all calling this contact has been ignoring multiple calls for hours. I noticed there were no dogs on the webcam today and thought that was odd. It appears no one has been here all day. The dogs inside may not have been relieved or given water at any point. We have contacted the police to investigate further. *****FOLLOW UP AS OF 2/14/24- I received a call from corporate yesterday. They expressed genuine empathy and offered sincere apologies regarding the situation, and have since implemented measures to prevent its recurrence. Furthermore, it appears they have taken decisive steps to hold those involved accountable in this regrettable incident."

"We went to the midtown location and the team at Dog Days took CARE of my darling pup! He’s a Schweenie mixed breed so his hair grows in fast and shaggy most of the time. They washed him, cleaned his ears, trimmed his nails, brushed his teeth and gave him the BEST haircut he’s ever had! This was my first time trying this grooming company and I cannot recommend them enough! Dog days officially has a loyal customer and we will be going back each time our dog needs a cut. Thank you so much Dog Days!"

"Won’t go back again or recommend at all. The boarding policy and meet and greet policy and hours is not on the website. The staff weren’t explaining the policy clearly and cause me time and effort going back and forth with them. They don’t take any responsibilities and blame me about not knowing their policy and turn me away twice. It doesn’t say you have to do a 5 hour meet and greet before you board your dog. And there is specific days they only do meet and greet. These policy for boarding dogs weren’t on their website neither. I took my dog a (Labrador) twice to the facility and try to board her there. They turn me away twice due to their policy and cause me huge inconvenience. The midtown facility doesn’t look like as nice as the pictures on website. The swimming pool and the ‘yard’ are very small. I don’t trust this facility and staff to take care of my dog."

"Just moved to ATL and after doing research and reading reviews, I so wanted to be happy with my service here. I will say the staff and groomer are very friendly. I sent in my pup for a face/fanny/feet package and for the amount I spent and time it took, I expected my pup to be clean and well groomed. However, the area around her mouth was still pretty dirty and the cut around her head seemed pretty uneven. Will likely have to keep looking for a groomer."

"Wonderful experience as always…. Very professional, polite, helpful, and respectful. My family and use to drop our dog off at the Westside location, but that location is closed. We brought her to the Midtown location and she had a lot of fun in the pool. Everyone seemed personable. The location is great with easy highway access. I like the fact that they give the dogs naps, which is good for anxious dogs. I was able to observe my dog on the web cam. I wish that they had more cameras, but as a former employee of another dog daycare; I understand…. It is always a pleasure to drop our dog off. I hope that my review helps someone else"