The Ritz-Carlton, Atlanta

"We visited Atlanta the weekend of 2 December to celebrate our 20 year Wedding anniversary. We had booked another hotel, and it was not very nice, so we were kind of stuck last minute. The other hotel was across the street from the Ritz, so we walked over to the Ritz to inquire about a room. It was very busy that weekend with the SEC championship in town, so we were not expecting a room to be available. We were at the front desk inquiring about a room, and front office manager, Jonathan was listening to us talk to the agent, and he jumped in to help us. He was able to get us a fabulous room at a very reasonable rate. He also went above and beyond at several points throughout the weekend to be sure we were taken care of, and arranged for a very special anniversary surprise in the room. This was probably one of the best trips we had in our 20 years of marriage, and Jonathan was a bid part of that. We are forever grateful for Jonathan, and the rest of the outstanding staff at the Ritz Carlton Atlanta. We will never forget what they did for us."

"The hotel is located in the center of Atlanta downtown. But the entrance to it is pretty unassuming. It's on a side road. The lobby is very small, but houses a bar and a coffee shop. The staff (door man, Valet, bartenders, waitresses) were all very courteous and served with a welcoming smile. The bar fare is good. The restaurant is upstairs and has a more elaborate food menu.."

"The service is good. Staff / valet all very polite and friendly. The hotel is no Ritz though. Carpets in room look dirty. Overall quality of facilities is run down."

"Enjoyed my stay at The Ritz-Carlton. The room was squeaky clean and the staff went above and beyond during my visit. I would highly recommend buying a room that has club lounge access. Free food and alcohol until 10 pm was one of the best perks of the club lounge access. There is no free parking at the Ritz-Carlton only $60 day valet or you can park at the secure garage next door for $20 a day."

"I absolutely love the service of this hotel and The lounge is immaculate. I also am satisfied with the overall layout of the theme of the room as well as the general neatness of the entire building. Even when things are not right they always try to fix it with best of their ability. But it’s not without grips though. First and Foremost the immediate location is not somewhere you’ll feel safe at. Homeless population are aggressive and overwhelming. The fine fit and finish of the rooms have a lot to improve upon. While i don’t regret this stay. There are much better hotels to stay at in much better locations."