Footaction

"I wish I could give 10 stars. I am visiting from out town I appreciate the Excellent customer experience. Marriana helped us the shoes was a bit snug. She said let me check for other sizes. Thanks for your willingness to go the extra mile. I appreciate how courteous and patient she was. Please make sure she gets recognition for providing Awesome customer service."

"They got a soccer jersey on sale that I was looking for a long time, I drove to the store which was 45’ away from my house when I got there I felt welcomed I found the jersey the salesperson asked me If i need some help and i asked if there were a smaller size she told me no but Footaction would ship it to me for free I was like ok let’s do it. I paid for it and 3 days later there it was in front of my house. Wow, good experience, price, delivery everything I was happy with my purchase. Thanks"

"They have a new bright look now. Didn't really interact with the employees because I was just looking. It did take a little minute before anyone asked if I needed anything."

"Worst customer service! Called to verify a sneaker release for Jan 23rd a week and the staff member told me that the sneakers were there and to be there at 10 am being that they were first come first serve. I arrived at southlake mall at 945 am on January 23rd. The store opened at 10am and the employees on duty looked confused when I asked about the sneaker, Adidas Harden 1 BHM. After realizing that I was LIED to about the release, they told me to order them online and at this time it was 10:03 am and now sold out in any size of over a 9. When they saw this is was told to order them through a dealer which includes an additional fee! I could have ordered them from home ON TIME if I hadn't been LIED TO by someone who obviously doesn't need to work in footaction. I AM STILL PISSED."

"There is some real rude disrepectful people who work in this footaction. I believe they pocket people money at times too. If you don't want a job or can't do your job correctly then that door needs to be open for people who can do the job correctly."