Kassia'S Hair Braiding

"Terrible customer service. Appointment at 12, she did not get started on my daughters hair until 4:45. I was asked to blow dry my daughters hair myself. I politely declined. There was an inappropriate movie on with nudity and violence in the presence of children. I most certainly will NOT be returning. This is not a place for children..or ANYONE that values their time."

"It was two ladies and one of them their teenage daughter. I got there after 2pm and they were finished after 7pm. The older lady with the short hair most did the braiding, she was cool. But I did have to hold onto the front of my edges since I felt the braiding by one of the women tugging. Besides that it’s my 1st time, I had no issues."

"I have used Kassia hair braiding for years and not once have I ever had a bad experience. They have always had great customer service and has never been anything but kind. They have same day appointments and they will remove your braids for a small fee. Can't beat their customer service."

"I have been a customer for a while here the ladies were really nice. This time I went back for a different style than Individuals I wanted lemonade braids the owner said let her see the picture I showed it to her and she said she got it .i got up glad that I had my hair done but Unsatisfied of what she did charged me120 for something looked like my Granddaughter did. She has a sign up says if you don’t like your hair you have 2 days to come back and they will fix it . After calling this lady for two days and going up there and being closed on a day she was to be open is wild . My sister called her from a different phone and said she wanted her hair done she answered and even called her back to ask what color she wanted. I’m done with that shop I spent 120 on Friday it’s now Monday my hair is falling apart unprofessional"

"I went here earlier this year for some goddess braids. I washed my hair and blow dried it straight before coming. I arrived at my scheduled appointment time and the lady was still finishing up on another girls goddess braids. I waited for a hour and after she was finished the girls head looked lumpy. I should have left then. The lady then looks at my hair as if she didn't see it when o first got there and tells me that my hair won't lay right with the braids because my hair is too thick! Such a lie. please never go to this place. They have horrible customer service and is not the place to get goddess braids. The next day I got my hair done by someone else and it turned out cute. I am so glad I didn't waste my money with them."