Jack's 990 South Eufaula Avenue, Eufaula, AL 36072

"This is my first time eating at Jack's. I didn't feel that the food quality was equal to the cost. I'll be the first to admit, this could have been my inexperience with the food. Maybe my next visit will be better."

"Sopped at Jacks on our way to Florida from Maine they have the best homemade biscuits I have had! Spoke to one of the managers and she was so sweet. Staff great!"

"There was nobody in the drive thru and yet they managed to screw up 3 out of 5 meals. Got 2 chicken sandwiches with the most basic topping choices (pickles and mayo), yet they were still incapable of getting anything right. We also got a burger and they forgot all of the condiments. This was my first time visiting this franchise and I can say with certainty it will most definitely be my last. The fries are unbelievably under seasoned and bland, the chicken sandwich simply isn’t good at all, and the majority of the drinks they had listed, were out of order. Of what was available, those drinks were flat to no ones surprise. All in all an extremely regretful and disappointing visit, and any who is considering eating here, please do yourself a favor and do not visit this franchise and definitely do not pay for their beyond mediocre food. Only reason this is getting a 1 star rating is because there isn’t an option for 0 stars. P.S. this is my box of fries after eating only 4 fries, what a joke. P.P.S. we each got a “16 oz” drink, and they were generous enough to fill it up all the way to the top with ice, so we only had 8 sips worth of drink. I cannot fathom how a restaurant with 0 business can possibly screw up an order this bad, it is honestly genuinely embarrassing. This is the edited version of my message that I’m reposting, as I made a few typing errors initially and want to ensure everyone can see all the problems we faced."

"The food was pretty good. I got the double hamburger combo with no mustard no onion and no tomato and they fixed it correctly. The fries were a little undercooked for my taste. The biscuits were perfect as usual. They were out of Dr Pepper and sweet tea. When I asked if they were going to make anymore tea one girl claimed to not know how to make tea and another girl said she was off the clock. An older lady ended up coming over and starting the tea. The restaurant was kinda dirty. The floors needed to be swept and there were some dirty tables but I didn't see anyone cleaning while I was there."