Texas Roadhouse 140 Depot Drive, Hiram, GA 30141

"My wife has been trying to get me here for the past 2 weeks. We finally went and it wasn't a pleasant experience. The only plus was i could put my name on the waitlist on the website. We got tjere and was seated immediately. Our waitress was nice but it took a long time for us to get certain items. We placed our order which was appetizers and our meal with a cocktail beverage. She brought out our appetizers and the table across from us was just now getting seated. My wife's drink yet to come out but the table across from us received their drinks. We finished our appetizers and had to wait for the waitress to come back to our area. When she finally came i asked about my drink. She sooned remembered that she never brought it out. Now it was busy but how did we get lost in the wait when we ordered our drink before tje other table. When our food came out it was warm. I got the Texas combination plate with crispers and the ribs. It came with 2 sides, and i got steak fries and mac n cheese. My wife ordered the combination plate also and got the sirloin and shrimp. Everything was cold and the Mac n cheese was like it came from a box and it was cold. The fries were cold and made it seem like i was eating carboard with season. My wife's shrimp was cold and steak was too. The steak was supposed to be medium but it came to us as well done and cold. I ask for ranch with my crispers and she never returned to our table. She eventually came when we realized that we could just pay at the kiosk which was the best experience. This was definitely a disappointment with the overall service we received. I don't understand the hype behind this establishment."

"Me and my sister visited on 1/17 for our dads first Heavenly Birthday, stuff was great food was very prompt drinks were delicious we enjoyed ourself no wait as well but we did come when they opened @ 3:30pm"

"Party of six for dinner. The service was simply amazing. The food was great and the portions were big. Beer's were cold, and the waitress, Diana, was super attentive to our needs. The Cactus Blossom appetizer was really good, and the sauce pairing it was great, but just bit too small."

"I strongly recommend getting on the wait list in advance. Our server Emma was awesome and the food was really good. We actually have two other Texas Roadhouse locations closer to our house, but always go out of our way for this location, we've never had a bad experience and why take a chance."