Subway

"With all the negative reviews on this location, I have only had one negative review one evening. The young guy was very annoyed with my orders. With being a former employee years back, I completely understand customer service. Not to mention I worked at this actual location, so I do understand how busy this store gets. I do frequent this location and other than the one time, I have had nothing but great service. The establishment is always clean. All the veggies look fresh and stocked. I never feel skimped on my toppings. I usually always ask for condiments on the side and never have an issue. They are quick and always seem pleasant."

"Horrible management and restaurant!! I placed an online order for a few sandwiches. Upon entering the restaurant and going to the pickup location I was greeted with “oh you ordered online it’s gonna be a while.” I proceeded to wait about 15 minutes and then the “owner” asked “ what time is ready time on his order?” Employee said 1:55 and owner asks what time is it now and employee states “1:52” owner says well it’s not 1:55 do not start his sandwiches yet. Meanwhile employee hands me a cup and asks me to “fill this with water for me please.” Another customer asks cashier a question and owner says “ you’re gonna have to wait a minute she’s new, she cannot answer any of your questions” I then proceeded to wait another 10 minutes and simply asked “Are you going to start making my order or can I just cancel?” This woman proceeded to tell me to “apply for a job and make the order yourself!” I said no thanks I have a job and she proceeds to tell me she “makes more money than me and she is the owner” I then asked for them to completely cancel my order to which she tells employee to do so and then says “you know what I want to cancel his order myself.” She comes to register and proceeds to tell me I have ordered from her before and “ know how busy this location is.” She then told me to never order from her store ever again. Don’t worry that won’t be a problem. I went to Publix next door and got a better sandwich for less money. I see several reviews on how they were treated by this same woman. If she is indeed the owner corporate might want to look at her as I’m sure this behavior would not be tolerated as a franchiese."

"I think subway has seen much better days. I can't say a thing about the employee bc he was great. The roll seemed undercooked. The sandwich had an avocado spread not fresh slices...big difference. Don't think I will be returning. Plus it's expensive."

"Overcharges customers! Check your receipts! Horrible customer service by the manager, Tim Haney! Ordered a combo meal from the menu. When I received the receipt, I noticed that the combo was more expensive than the menu listed and they charged me separately for the cookie. I addressed it with the "sandwich artist" who insisted she couldn't do anything about overcharging me and that I'd have to call the manager. I told her that her manager's inability to keep the menu in sync with the register should not give me something more to do. She finally called the manager who said the prices are wrong on the menu. I said that's not my problem. She proceeded to take down the menu with the incorrect prices. She then grabbed 30 cents from the tip jar and tossed it at me. I said that's still not right as she also charged me extra for a cookie that I already paid for. She was unwilling to fix it. This place lost my family's business for good over what could have been a simple fix. Many better choices in the area, especially when I can't trust them to charge me for only what I ordered. Terrible management!"