Wingate by Wyndham Atlanta Galleria/Ballpark 2762 Cobb Parkway Southeast, Atlanta, GA 30339

"I’ve stayed here on business for the last three months and I always choose to stay here due to the incredible customer service and hospitality from the front desk staff and housekeeping. They go above and beyond every time and I am treated like family. The rooms are always clean and fresh, beds are comfortable and breakfast is always good. Incredible view of Truist Park and easy access to great food. Thank you Ravi, Kenesha, Tina Marie, Nancy and the complete staff! Highly recommend the Wingate!"

"On Friday, 12/29/2023 at 5:45pm, myself nor my daughter were greeted upon entering the building. When I left no one said a thing not even the worker sitting at a dining table across from the front desk. There were TWO employees at the desk staring at their computer screens or cell phones as though they couldn’t be bothered to acknowledge our presence. In the hospitality industry, that is utterly unacceptable! There’s a reason this hotel has a 3 star Google rating & I’m sure my brief experience was just the surface of their issues & bad impressions!"

"The property was easy to access, close to the interstate, easy parking and the room was very clean. The breakfast was plentiful and the front desk was welcoming and competent. To be honest, for the price we paid I was not expecting the property to exceed every expectation. It did...would not hesitate to book again."

"Honestly, our experience was solidly "OK." There were positives and negatives. First, on the positive side, the location was good for us. It seemed to be a relatively safe area with decent access to various parts of the Atlanta Metro. It allowed access to a lot of the attractions without spending hours in the car, while still being affordable and not having to pay for overnight parking. Additionally the breakfast was quite good for this class of hotel, with the options rotating a bit. It's not fine-dining, but if you can't find something you would would satisfy you, then you're probably being a bit picky and have trouble at a lot of hotels. Also, our room (which admittedly was on the top floor and away from the elevator) was pretty quiet as it relates to noise from the hallway or neighboring rooms. In general, the room seemed for the most part clean. On the negative side, the thermostat didn't seem to actually control the A/C unit in our room. It was constantly running even when turned to the "off" position. This didn't seem to cause too much issue for the first couple days (as the temperature was relatively close to what we set, and we assumed it just wasn't quite keeping up). On the last night, though it got quite cold in the room. We tried changing several things to no avail. Fortunately we like it a bit on the cold side to sleep anyway. The unit was also quite loud. Hopefully the thermostat control will be fixed for the next guests of the room. Another issue was that there was a street light not far from our window that the blackout shade still let in from the sides. Relatedly, all of the pillows were too thick for our family's liking, and the beds were OK but not great. Additionally, the indoor pool was super cold. So cold that my kids didn't stay in long (my wife and I decided to not get in at all), and they didn't want to go back after the first try, which is saying a lot. It seemed as if the heat pump was not working at all. All-in-all, it was definitely far from the worst hotel we've ever stayed in, but it also had decent room for improvement."

"I stayed on business at the hotel for one week. I had a room with a king size bed, full couch and a chair. My room was at the front of the hotel facing highway 285. Unfortunately with the location of my room and the spotlight for the parking lot outside the room, made sure the room stayed well lit throughout the night. This problem was solved by taping the curtains to the wall to prevent the light from coming in at all. The bed had a firm mattress. clean white Crisp sheets clean floors no dust. Bathroom was a tad small but was a five piece bathroom. Water pressure looks like medium but the water did get extremely hot which I appreciate. Fixtures were very nice. We utilize the conference room while here conducting business the only downfall is the amount of plugins available for computer use. While on brakes from our training seminar it would have been pleasant to have more outside benches. Side note this hotel is across from the braves stadium and a short easy walk to the game with a waffle house and a Wendy's within short walking distance as well. The staff was extremely friendly and helpful."