Kroger Pharmacy

"They are the most rude and unprofessional people I have ever seen. They mess up and do not give me the right amount of medicine and put off as my fault cause it doesn't inconvenience them. Then they tell me that its on backorder and the insurance want cover cause they messed up its a joke. If anything happens they will answer to my lawyer"

"Getting your prescription refilled here is horrible. The automated voice is a complete disaster. She makes you want to scream. I’m changing my prescription location immediately. It used to be really simple but not anymore."

"I have never had a poor experience with anyone. The service has always been timely, of course there are busy times so I plan accordingly, making sure to call ahead to see if my prescription has been filled, and if there's been a problem, it's always been rectified. Friendly staff and Pharmacists who always take the time if l have a questions."

"The staff at this pharmacy are rude to customers. My doctor sent my refill to my previous pharmacy accidentally. She was able to resend it to the Kroger pharmacy the next day. Once I arrived to pick up the prescription, I was interrogated as though I was trying to illegally obtain my medication. I have chronic pain and my medication had run out the day prior to my doctor's visit. They acted like I had done something wrong and told me it was too soon for a refill. After explaining, I called the previous pharmacy and cancelled the scrip there so that Kroger could fill it. It is NOT their job to be snarky and judgemental. It does NOT take an hour to fill medication. I WILL be taking my business elsewhere."

"For the second time I'd tried to utilize pharmacy services, and they failed!!!! The first time was a few months ago and I was in excruciating pain due to nerve pain. The Urgent care Center sent my prescription there twice only to be told that they did not have them. After calling the Urgent care multiple times, I finally asked that they send it to a pharmacy in Macon, GA. After getting to the pharmacy in Macon to pickup the medication, I was informed that the Rx had already been filled( you guessed it) at the Hamilton Mill Kroger! After waiting an hour for the pharmacy to call Buford to request that they reverse the Rx processing, On Day 3 of experiencing excruciating pain, I was finally able to get the medication. Well today I arrived to get the 3rd dose of the vaccine and I was interrogated about what qualified me to get the 3rd vaccine! I do not have to divulge my entire medical history to a pharmacist, 3 techs, and the patrons waiting on their medications. I could have been ugly, but I was cordial. They are the most unprofessional people I've ever encountered. My immunity issues are not the business of everyone inside Kroger. With that said, I will never go to the Kroger Pharmacy on Hamilton Mill Road ever again.... and I will be vaccinated with the 3rd dose at a pharmacy that respects confidentiality."