Sam's Club 3383 Buford Drive, Buford, GA 30519

"Store associate in customer service nor managers are knowledgeable about their price adjustment policy. Two managers tried to tell me that their policy is 7 days for adjustments. I almost chuckled and quickly asked for their corporate number. Thankfully I was able to call Sam’s club 855 number and get the refund sent to me via an electronic gift card. Management…do better by your customers!"

"Store is always clean; employees are friendly. The one thing I don’t like is the pushy salesmen frustrated wait along the main aisle to try and get you to go with AT&T or a home improvement company. They are relentless!"

"Been a member since 1998. Within the last year the management has changed and so has the demeanor of the staff. Some of the employees are aggressive and rude. I have gone to this store for many years and have never encountered such unprofessional behavior until recently. Most of the long timers have worked here for years and carry themselves as dignified human beings. Many have left because of issues with the current management. I have been a Costco member since 1990 and have never encountered such distasteful behavior. The overall rating on the local social media puts this store at a 2.5 rating. Since the pandemic all Sam's care about is about protecting their bottom line. When you call the 800 number the calls are routed overseas, this is called washing down the issue with no resolve. Even the online reputation managers are just a smoke and mirrors show. So don't be surprised if a low level employee tells you to kiss their lower extremities if they don't like how you address them. It's all about the bottom line."

"My wife ordered a cookie cake for our granddaughter's 10th birthday. It was ready on time and absolutely delicious. The price was half what our local super market wanted."