Consulate General of France 3399 Peachtree Road Northeast, Atlanta, GA 30326

"I had to renew my passport. The staff was nice and helpful. I got my passport by mail within 5 weeks."

"As efficient as one could hope given the process and unclear/conflicting requirements on the website. Follow the instructions, be organized, bring all the requested documents and then some, and bring your patience. We had a pleasant experience that was less stressful than I thought it would be. The woman who processed our application was thorough, firm, friendly, and efficient."

"Not a very positive experience. We had an appointment for 11:00am. We arrived at 10:45am but waited till 1:30pm in that small room. They did work so slowly. It took about 30-45 minutes for them to process one application (but they had 15 minutes time slots). The man who processed my documents was rude and did not read my documents carefully and kept asking weird questions (the answers of which he all found later in my documents). When calling to inquire about the status of my application, the person on the phone was also rude and impatient. Not surprisingly, I finally got the visa. But the experience was not nice at all. They can manage time better and be better trained."

"Francis is very friendly and helpful. Though I had to wait a long time to get my passport back but I know by experience how it is in other consulate - relatively they are much better, friendly and organized. It is very difficult to get appointment here so make sure you book it 2 months before you travel."

"I have had the greatest experience with the staff at the consulate. Everyone from the security guy at the door to the lady who handled my passport application was very nice and helpful. Even when I had to call to see what my options are to get an expedited passport (although I had already applied and was waiting for my regular one) because of a family emergency, the staff was very supportive and went over my options to accommodate the situation."