Ryan Bishoff - State Farm Insurance Agent 1055 Canton Street, Roswell, GA 30075

"Everyone in this office has very kind and professional behaviors. However, I had a charge on my bill toward the middle of 2023 for additional charges due on 2 vehicles they say. Total came out to around $100. The statement says the charges are from June 2021! What! Is it even legal to add charges from two years prior? No one will give me a clear answer on how this could happen and why I'm responsible. In addition, one of my cars had comprehensive insurance added. I never requested this. Very concerning. No explanation.They say they will call you back, and they never do. I am not one that tries to complain, but this is just not ok. I am a business owner, and I would never treat a customer like this. I deserve a credit for these extra charges. Disappointing."

"Michael was incredible to work with! He was super personable, gladly answered all my questions multiple times, and presented a quote within minutes. My phone call with Michael was very educational, as he took the time to walk me through my coverages, and what each item represented."

"Tally has been awesome to work with! She is super helpful and willing to answer all of my questions (even when I ask them multiple times). Tally is friendly and communicates easily. The Roswell office is a small office, so it is easy to connect with someone without being on hold for a long time! Tally was able to get a competitive price for my policy and even showed me how my policy could be adjusted if I needed to add additional coverage. I highly recommend working with Tally!"

"I spoke with Ms. Tally Brown, a Multiple Line Rep with this State Farm Insurance office. Ms. Brown was responsive to my initial inquiry, but she also did not harass me unduly. She called me back promptly when I finally reached out to her in order to submit an actual application for coverage. Ms. Brown was patient with the process of confirming the accuracy of details about my vehicle, and she did not pressure me to buy more insurance than I need/want/can afford. She also answered my questions readily and provided useful options --- and she was entirely humane and personable. I recommend Tally Brown without reservation!"