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AAA Mansell Car Care Plus
1035 Mansell Road, Roswell, Georgia, United States
About the AAA Mansell Car Care Plus
AAA Mansell Car Care Plus is a trusted car repair institution located at 1035 Mansell Road in Roswell, Georgia, United States. Our team of experienced technicians is dedicated to providing top-notch service for all your automotive needs. Whether it's routine maintenance or major repairs, you can count on us to get the job done efficiently and effectively. With a commitment to excellence and customer satisfaction, AAA Mansell Car Care Plus is your go-to destination for all things automotive.
Photos of AAA Mansell Car Care Plus
1035 Mansell Rd Ste 100, Roswell, GA 30076, United States
Opening hours of AAA Mansell Car Care Plus
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of AAA Mansell Car Care Plus
"I got my oil changed from this place and within a week the engine blew. I checked the dipstick and they never changed the oil even though I paid for the oil change. Never again l!!"
"Got my international driver license Everyone very helpful Specially travel agents good people definitely recomend"
"Great place to get an oil change and / or brakes. They even service Porsche’s. Their service cost around $80 while the Porsche dealership charged over $500 for the same service. Sometimes the front office staff is a little slow, but the service is overall exceptional."
"Was it me? The person who was with me also felt that something was wrong, that the three men in the service center were rude and unwelcoming, and that for whatever reason, they didn't want my business. I am not aware of having done anything to offend. I am a neatly dressed professional. I am a suburban mom, neighbor, teacher, and volunteer. I had confidence in them, and when things were clearly going badly, I felt all the more determined to make this a positive interaction. No luck there. I had used AAA Car Care for many years and had enthusiastically referred many people there. In the past, I had found that the customer service was excellent; explanations thorough; the warranty of parts and labor outstanding. I had felt -- and had told others -- that they set the bar. I had used them in Roswell and in Johns Creek for initial inspections and repairs for several vehicles, and I had brought them several other customers. In the past, they had helped me identify anticipated maintenance so that I could keep my maintenance lists updated. I had especially appreciated the tips they shared from time to time; and I always appreciated being welcomed with a friendly greeting. I had especially appreciated their customer service, sense of camaraderie, and the educational information they shared. I had truly felt that we were neighbors. Fast forward to this month -- I know that the pandemic has taken a toll on customer service staff everywhere. I am very sympathetic to this. ... All said, however, it's a mystery to me why I was made to feel so very unwelcome there. I tried to challenge my impression, but my companion, someone known for objectivity, also felt that they wanted me to leave. The representatives were brusque and abrupt; did not greet me but rather shouted, Next. The first thing they said to me was, "We'll have to charge you before we take a look at it." This is a very strange and surprising contrast to my previous interactions with them. To be fair, they answered my questions: how would you recommend approaching this; how long do you think it will take; has your policy changed, since I have not been charged just to have you take a look and let me know what you recommend. It was awkward, but I really tried to make the interaction positive. I did not succeed. There was no one behind me, so there was no apparent reason for haste, but the three men behind the counter seemed determined to make me leave. So I did. They did not seem surprised or concerned."
"Excellent service and experiences, every time. The only car service center I trust. Gary is great assisting me with last minute calls for repairs and/or scheduled maintenance. Car repairs and service typically are dreaded yet, I trust their expertise and feel valued as a customer and person. This is not your typical car care experience. Also, equally important to me clean facility , waiting room and clean restrooms."
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