AAA Columbus

"Had a flat tire close to downtown last night. I parked on Broadway and called AAA Roadside Assistance. A few minutes after calling AAA, a very long parade came down Broadway. Danny, who was coming on the big long truck with AAA was the first vehicle behind the parade. He did an excellent job and arrived quickly, even though he had to follow a long parade. Yayyy for Danny!"

"I have been with AAA now for almost 3 years. They take their annual payments like clockwork and the very first time I need them , guess what. 6 hours after my first call still no one shows."

"Today they only get 2 stars. I called around 856 AM due to a blown tire from an object on the interstate. I waited 2.5 hours and nothing. When I called back at 1130 AM I was told that the previous tow truck wouldn't come.new eta 1202. Just checked when they're supposed to arrive, says 102 PM. Wth? Nothing but lies. That's okay. No call nor a notice. Not good. Bad customer service today. Highly disappointed"

"AAA use to be good, but our last 3 calls (2 of my sons and currently me)have gone into the next day and continuously having to call back, to try and get an update."

"Don't waste your money on this company. I was broke down 100 miles from home and they said they could pick me up the next day. Am I suppose to sleep in my car. I have paid for over 10 years and not used them now when I need them they want show up."