Kohl's 1615 Market Place Boulevard, Cumming, GA 30041

"My wife Sarah A has been a loyal Kohl’s card member for over 15 years. Yesterday she spent over $307 for my birthday presents at Kohl’s. As she was wrapping the shirts that she purchased- she realized one as missing. She called and visited the store. The manager wasted an hour of her time and said there was nothing that she could do. So we are out $54. Not only will I post this experience on social media, including Next Door, but I will also contact corporate to report this horrendous customer service. Suffice it to say that returned over $237 of items as we will never shop at this store again. We will also cancel our credit card. This isn’t the way to treat long time loyal customers."

"Store is fine but not my first choice. It was clean and we stopped in for an Amazon return (back left corner) which is really convenient"

"I love shopping at Kohl's. I love getting coupons from them. I would recommend my friend and family to shop there too they only thing I don't like it's the parking lot at Kohl's. Because people don't watch when you go across the parking lot to go in the store."

"Outstanding customer service and sales. Thanks Ann, customer service personnel who assisted me today. I received no haggle or drama when returning items. However, I spent twice as much as I received in the gift card return credit. I will not be back ever until next week. The crazy thing is that I had coupons applied to my new purchase and I saved $50.00 along with credit for my earlier return"

"Kohl’s located in. Innings with ample parking. This Kohl’s has a Sephora inside their premises. Overall store is clean and well organized."