Benchmark Automotive 803 Bombay Lane, Roswell, GA 30076

"Larry listed a car as a private owner on Craigslist taking photos at a residence, indicating that he knew the maintenance history. He made me an appointment like I was going to a house. The gig was up when he gave me the address. I could have just run by the lot while I was in town, rather than driving an extra 1-1/2 hours. I asked if he had a Carfax and records of the maintenance he told me about. A 150K service on this Volvo can run $1000.00-$3000.00 so it seemed reasonable to ask if it had been done. Larry told me to get a Carfax myself ($20.00). Larry went into a diatribe even though I didn't say anything about him being a dealer, I'd been on dealer websites all morning. This was his text: "Look. This is a used Volvo. I am a dealer. If you like the vehicle great if not it will make some one else a nice vehicle. We repair and sell cars. We take really good care of our customers. It seems that you are less than excited because we are a dealer". Deception, refusal to answer questions and/or provide documentation, abuse of my time, and a rude text like this is not "taking care of customers" Larry."

"Ran over a nail while visiting family in the area, Larry got my tire plugged and back on the road in no time with very little notice. Friendly service and great prices, very professional-looking shop. I will be having them do a few more things on my F150 instead of the dealership before I leave."

"Staff was extremely knowledgeable and professional. Went in to get my camber bolts replaced, and although it took them longer to finish the work than I had originally expected, the job was finished with minimal issues. I also requested a coolant flush and oil change, and those were both completed with no problems for a reasonable price."

"I’m glad I stopped at this location. They were extremely nice, friendly, and helpful. They were able to get my car in and out quickly. I would definitely recommend this place for service and will be stopping in again myself."

"Was having issues with my brakes took my car into them to see what was wrong he told me that I needed to have my master cylinder changed which turned into having my complete brake system redone due to 2006 Honda Pilots issues with their brake system.They were very meticulous in finding the problem and fixing it! I am very very happy with their service and would recommend you take your vehicle in for repairs."