Jiffy Lube

"Got an emission test here on a Sunday. Glad they were open. Taylor was very accommodating and greeted me as soon as I pulled up. The tech was on it and out the door I was. Glad to have come here and will recommend JL Cobb Pkwy."

"This establishment charged by friend over $300 for a new battery , knowing good and well it doesn't cost that much. They saw the fact that she knew nothing about cars and took ADVANTAGE OF THAT!!! So sad!!! Bad business !!!"

"Worse place to get work done, avoid at all costs!!! Should've known not to bring it here when they told me their phone wasn't working and they could only call you, boy was I mistaken. Took my car in because the check engine light was flashing and my car was shaking. I told them me and a friend that works on cars diagnosed it could be fuel pump issue. They told me they'd take a look and see. They called me later that day and said it was old coils and spark plugs and I gave them the go ahead to just do whatever it takes to fix the issue. Then they told me it'd be ready by the next day. Next day comes it's still not ready and they still don't know what's wrong with it. They blamed it on my car being an older model and the computer telling them just a simple code but not the actual issue. I leave that day and they told me they'd call me back. I never got a call that day so I had to come into the store again to see what was up. My car was in the same place sitting and they told me they were waiting on a part to come in. I just decided to take it and take the loss for new coils and sparks and maintenance and take it somewhere else. Tried to charge me over $500 with the issue still not being fixed! Never going there again. Stay away from the one on Cobb down the street from the Walmart and AutoZone across from the Air Force base!!!!"

"One star is very generous. Where is Antoinette???? She had this location running like a sewing machine. I visited last week Friday and what a change from my last visit. Brent, not sure if he is the new manager, needs a refresher on people skills. His whole approach is subpar. I have been coming to this location for months without a hitch…my car runs fine, now he wants to try to educate me with his unsolicited attempt on how I need to take care of my vehicle and then overcharge me on top of it. He is very condescending and it’s a ripple effect with most of the staff. There was a young lady who was assisting me as well and she was very nice but the rest of the team need a refresher as well. I ended up going to your Mableton location and they were stellar. Professional, courteous, efficient with every single customer that was there during my visit. Please bring Antoinette back to this Cobb County location or have her train the new manager. No one should have to go through what I experienced…EVER!!"

"The manager Antoinette was beyond amazing. She made sure that my car was handled with care as if it was hers. I greatly appreciate and now will forever be a dedicated customer. Thank you so much!"