The Ellison 1650 North Roberts Road, Kennesaw, GA 30144

"As a dissatisfied tenant, I feel compelled to share my horrendous experience. It has been a nightmare dealing with the incompetence of the Property Management staff in the leasing office. Aside from a fantastic Maintenace staff that responds quickly to repairs, there is nothing positive to share. First and foremost, communication is abysmal. It's like pulling teeth to get a response from them, whether it's regarding community issues or general inquiries. They are consistently unresponsive, leaving tenants in the dark and feeling neglected. The grounds are littered with trash, and dog fecal matter. It's a disgraceful display of negligence on their part because tenants are not held accountable for picking up after their pets. As a pet owner myself, I find this repulsive in any community. The sad part is this is a new community with tremendous upside that is going down hill fast. It's clear that their primary concern is padding their own pockets rather than providing a decent living environment for their tenants. In summary, the management of the community is an absolute disgrace. Their incompetence, lack of communication, and disregard for tenant well-being make their staff entirely unfit to manage any property. Save yourself the headache and steer clear of this dumpster fire!"

"This place was so nice when my family first moved here. But since the manager Megan left last May it’s been a dumpster fire with the remaining management and their new managers 1) if you call the office (for anything) they DO NOT ANSWER. If you go into the office they are doing absolutely nothing but they don’t answer calls. 2)They fixed the elevator inspections (took a year and a half) now another issue has occurred the “Fire Alarm” box has been malfunctioning for the last 2 weeks! It gives SUCH A LOUD BEEP loud BECAUSE IT NEEDS TO BE FIXED. My friend lives on the first floor and has to hear the loud unpleasant beeping and they haven’t fixed it although I complained multiple times 3) Management constantly deflects (especially Kiana) when residents have an issue that needs to be resolved or need help.Kiana never has an answer she always has to”email” someone else when their is an issue. That’s her way of getting you to leave the office and continue to do nothing all day. If she says she will call you back, she will not. She never can help or solve anything. Management does not keep the facility clean either. Filthy hallways, elevator, and gym. Dog waste is a major problem here. The one manager(blonde woman )is actually really kind and she is sweet. 4)There are no breed restrictions. Almost everyone here has a pitbull or an enormous dog(no exaggeration) they barely clean up behind their dogs. Someone’s dog keeps vomiting around the community and no one cleans it up. Management can’t be reached by phone to have it cleaned up it’s been there for days. That is hazardous ☢️ to have dog vomit and waste just marinating in the community. 5)Hallways are not cleaned, but they spot clean the elevator but that’s about it. 6)This place looks nice it has great ambiance but management will be the downfall to this place. 7)they leave your packages outside of the lockers they charge us for! Staff and residents have sticky fingers. 8) The gym always has zero wipes to clean the equipment and gym items are either broken or dirty. The lightbulbs in the gym are partially out, I told staff and they did nothing about it. This property is something else To address the response by management below. I use the name I identify with and not my birth name online. I don’t see the need to email you if you see with the photos provided that your hallways, baseboards, welcome mats and everywhere else have been not cleaned for months! Please clean the hallways. How is this luxury living with unkept halls, dog waste problems, and managers that can’t help with anything?"

"This was an excellent place to live,but its definitely not meeting expectation. From no commutation with the office by emailing or walking in. To neighbors who don't abide by the noise or smoking rules. Things use to be so much better. I have lived here for 3 years. This only started happening this past year."

"I love living at the Ellison! Every employee here is always on top of everything espically the general manager Anna. She was super sweet and helpful towards anything I needed! Also this place is 10/10 for cleanliness and friendliness. I definitely recommend!!!"

"I’ve lived in apartments for over 6 years and this is by far my favorite. Ellison does an amazing job with landscaping and keeping their property and amenities clean. Maintenance requests are completed quickly, neighbors are friendly, and the leasing staff are so nice. If you’re looking for Dunwoody luxury at a reasonable price check out the Ellison."