O'Reilly Auto Parts 3470 Keith Bridge Road, Cumming, GA 30041

"Some of the staff are knowledgeable. New ones aren't! Something as simple as looking up E3 spark plugs was too much for a new staff member. I was given lawnmower plugs for a Dodge Neon. I knew the plugs were wrong and I had to go to the Dawsonville store to get the correct plugs. The staff at Dawsonville can teach Keith's Bridge location a thing or two."

"Rude workers! Went to look at a chemical guys product, bottle was slippery when picked it up and it slipped out of my hand and busted. Guys we’re being so rude saying “be glad that wasn’t a $55 bottle” we continued to say “do we have to pay for this?” guy said in a rude tone of voice “yup.” I get dropping a bottle and it busting, yes I was going to pay for it but there was no need for the attitude towards me, being a teenage girl. Guys behind the counter laughing and not taking their job seriously. No longer getting my $$. Atleast I was already purchasing air fresheners so it wasn’t like I was walking out of there not purchasing anything."

"I stopped about 30 minutes before closing time looking to get some new tail light bulbs. The guys working in there were friendly and helped me get the right bulbs and wipers. It was a nice change from being ignored because I'm female."

"The assistant manager here is the best I've had all year. I just went to the advance across the street they act as if they don't Know anything and have no interest at coming from behind the counter to help with anything. These guys here today we're knowledgeable and well mannered. Hard to find in this industry. He actually seemed to give a $hit. Give this dude a raise!!! Johnathan"

"Accommodating staff eager to help you. If they do not have something on stock, they will search all surrounding stores to locate what you need. Specially tool loaner program they offer prevents you purchasing a "once and done" tool from discount tool shops and helps you do the job right the first time."