Jiffy Lube

"Alex, the manager at Jiffy Lube is very professional and observant of your car’s needs. I have been to other places and can get my car serviced….but Alex goes above and beyond! He is a definite plus at that location!"

"Everyone was so pleasant! I had My newborn with me so I was Hoping we wouldn’t be there too long since it was so busy but everyone worked together and got us out in good timing. Everyone was friendly and professional and I will Be back!"

"The team and the service were outstanding... very friendly people, and probably the most thorough post-oil-change car wash I've ever received! My only "knock" is your affiliation/bait-n-switch with Groupon! The Groupon "deal" I bought in advance turned out to be exactly the same price as the posted price in your store! Ok, so not really a deal, just a minor waste of my time... I'll live. However, at the store, I had to pay EXTRA for a 6th quart of oil for my vehicle (apparently the Groupon only allows up to 5 quarts??) and had to pay even MORE for the oil filter... what oil change anywhere doesn't INCLUDE the oil filter?! I'm sure all of that was somewhere in the "fine print" of the Groupon ad... lesson learned for me... but it will now make me think twice about using JL again, despite the great service. My "extras" cost me an additional $30 I wasn't expecting after having already paid for my Groupon "deal". That's messed up!"

"My son’s car was serviced twice for an oil change and twice they did not correctly replace the undercover. Twice Alex and his gang watched as my son drove off with the bottom of his car dragging underneath. The second time this happened, he came home and only drove it a couple of miles because we live close and the next morning we didn’t notice the problem until we were already on the interstate. My son politely called, explained the problem and this was the second time. From that point on, over a dozen phone calls and several visits dealing with Alex occurred. I myself heard Alex retort nastily “What’s wrong, you don’t trust me? You think I didn’t order it and no man, you’re not getting a receipt!” when my son asked for a receipt for the part because at that time it was 3 weeks since Alex had allegedly ordered it. Alex also refused to provide a tracking number. It took from 9/23/23 to 10/17/23 before he finally got the part. Alex never once called to give an update or offer a tracking number. He did call when the part came in but when my son picked it up and asked again, politely, non confrontational for a receipt, Alex and two other employees stood up and Alex again refused, saying No and it had his personal information on there. I strongly suggest no one give these people your business.Alex could have been a professional but now they have lost my sons business, mine and my other son who all have had our oil changed there for years."