Speed Auto Repair of Alpharetta

"I'm 59 years old and i just had one of the best customer service experiences of my life. Staff was friendly and extremely knowledgeable..Bathrooms clean,lobby comfortable and they went way beyond the call of duty to accommodate my needs."

"My 1996 Jeep Grand Cherokee was past due for an oil change and my unique situation of being a caregiver does not allow for much free time. After reading all of the great reviews for Speed I called and explained my state to Kevin and he said to come on in and we will take care of you. Not only where they all very personable and professional, they did an excellent and timely job on my oil change, at a fair price and provided me via text, with an extensive Inspection Results report including pictures. I could not have ask for a more positive experience and I will definitely be back. Thanks!"

"I found Speedway online and we used it for our vehicle for 2 years due to its convenient location and good reviews. We no longer use it though as every time we brought in our Toyota Camry they tried to get us to do unnecessary expensive services. One time we refused a radiator service and they charged us for it. We discovered it on our invoice after the fact so at that point what could I do and they did not offer to credit us. I will still never know if it was really done or not. After that experience we gave them another chance but honestly the trust was gone and convenience is not worth that. After having the same fabulous mechanic for over 20 years in another state this place feels more like a Jiffy Lube where you never build a relationship or trust with the mechanic and they are constantly trying to upsell. We found another place down the road called Scott's Auto that we have now used for all 4 of our cars for the past 6 months that does not do that and I would recommend far over Speedway."

"I brought my former SUV here before and now my current SUV. This shop is always fair priced and they don't try to scam you into buying something that you don't need. Any inspections during oil changes, etc, come with pictures so that you can see your actual parts and know what's going on with your car. They will recommend what is needed right away and what can wait. My last visit, I came in just to have an oil change done but my front brakes were in desperate need of replacing (I already knew this.) Since the job was going to take longer due to the brakes, the manager offered to drive me just down the road so I didn't need to wait at the shop for a while and wait for my brakes to get done! Prices were fair, staff was fantastic and honest. The lobby is actually pretty comfortable with couches, chairs, wifi, snacks, and free coffee/tea/water/soda. They also texted me the day after to make sure that everything was going okay with my vehicle. Highly recommend going here for service!"

"Friendly and helpful staff. Love the ambiance and the interior design of the waiting room. Clean and comfy chairs. Feels like you’re at a quaint dealership. I will definitely be coming back again if something goes wrong with my Lexus in the future."