Pep Boys

"I can't say enough about this Pep Boys location. They take great care of my mom's car. Skip, Jeff, and the rest of the team are friendly, knowledgeable, and a pleasure to work with."

"I took it in for a tire change and they broke my brakes while still swearing up and down they didn't do it and refused to make anything right. For all I know they sabotaged it so they can get more money out of me. If you don't pay for the extra "problems" they find, then they'll just create some so you have to come back anyways!"

"I had a great experience this week with this location and Skip was awesome and so helpful! I took my car in for an oil change and ended up having to get other work done as well, but they explained what needed to be done, and let me know what the priorities were and what could wait for fixing. Skip was accommodating to my schedule through my work day and they had my car done by the time I was off work which was also helpful. I definitely recommend this pep boys location and even though I live in Marietta, I will drive to this one to get good service! ⭐️⭐️⭐️⭐️⭐️"

"I had what looked to me like an oil leak so I dropped my car off on a Wednesday night for them to look at it on Thursday. They called me Thursday and said it was a transmission fluid leak due to my transmission pan being warped, not an oil leak. They also told me that my anti-freeze was just water. I questioned my anti-freeze being water because I moved from the northeast where it gets below zero in the winter. I said if there wasn't anti-freeze in there it would have frozen. They said they would cut that price. This is when I should have left and got my car in somewhere else. So they say that they can't get the part until Friday and then on Friday when I check in on my car they now can't get the part until Saturday. So finally I get my car back 3 days later. I don't use my car on Sunday, but on Monday I come home on my lunchbreak and my car smells again, I look under it and it is leaking. I call them up and they tell me to bring it in. Now they tell me I am leaking oil because my housing unit around my oild filter needs to be replaced. So in my mind there was nothing wrong with my transmission fluid pan and it was just an oil leak all along. They tried to tell me that the technician found both leaks during the first visit, but the transmission was worse so that is the one they fixed. Now if a garage found 2 problems with your car, why wouldn't they tell you about both. The whole situation was unsettling and if I didn't really need my car back I would have tried to get it in somewhere else. This repair took them 2 days to fix. So in a week's time they had my car 5 of those days. I had gone to this same Pep Boys numerous times in the previous year with no issues. I will never go back after this experience."

"Amazing great service. Truly don’t find good service anywhere these days but Kelsey, Skip, Jeff and the rest of the crew have been amazing. They are honest, straightforward, respectful and get the job done. They have helped me on multiple occasions with my car and solved my problems. Honestly not even sure why this place doesn’t have a 5 Star rating. Would definitely recommend"