Firestone Complete Auto Care 4599 Jonesboro Road, Union City, GA 30291

"Landed at ATL, soft tire from leaking valve stem. Changed stem in the parking lot, filled the tire and had me on my way in minutes. Super service, courteous and fast. Highly recommend!!"

"Chaos and the mechanics could not perform the service I needed. One rep said they were not trained to work on Mercedes. They could only change my oil. My car warranty provider is contracted with Firestone and they were able to service my car in Kansas, not sure whats going on what this location."

"I had to get my passenger rear tire replaced. I was greeted immediately upon entering the establishment. The gentleman proceeded to take my information and let me know upfront they were running behind. I liked that because he gave me an option based on the timeline. With that information I decided to stay. While waiting, I was given updates every 15 to 30 minutes. I truly appreciated the kindness and service I received at Firestone. They are one of the best auto care shops in Union City."

"This place might have some of the most careless workers I’ve ever seen at a mechanic shop. Brought vehicle in on a Monday morning, took about 1 week to get it even looked at. Bluntly told them what I needed done and was paying for, they went above that and charged me for a diagnosis. Held the vehicle for 2 weeks, constantly telling me that it would be ready every other day, pushing it back further and further, each time I would call to get an update, even while having the parts needed at the shop. I honestly wouldn’t suggest this place, especially if you’re looking for anything to be done in a timely manner."

"I dropped my car off at 11am for a standard oil change. They tell me it’ll be up to a 2 hour wait. That’s cool, no rush I’ll run some errands and come back. 1:15 hits and I call to see if they’ve gotten to my car yet…no it’ll be another 30 minutes. Annoyed but fine. 2:21, I go in person to see if they’ve by chance gotten to my car at all…still no. I got my keys and LEFT. Bottom line: poor service DO NOT WASTE YOUR TIME HERE!"