AutoNation Ford Union City Service Center

"I've been going to this dealership for 20+ years. I purchased a few cars and they service all of my vehicles. Last year had a very bad experience with service but not this time around. I needed some warranty work done and Jazmin was excellent. I would refer her to anyone who needs service. They have a new text communication system and it was wonderful. They dropped my truck off in the morning, were in constant communication with me all day and notified me when the truck was done. They detailed it and when it was ready to be brought to me, the delivery staff notified me that they were on the way. The drop-off driver was very polite. I would definitely recommend anyone who needs service of their ford vehicle to ask for Jazmin in service"

"The actual car service was excellent , the service department people were excellent and provided me with timely updates on the vehicle and pick up time. But when walking through the sales area , some lady employee was vaping at her desk so definitely not someone I want to deal with if buying a vehicle ."

"AutoNation always delivers world class service. Having used many Ford Service centers across this nation, from California, Michigan and Georgia - AutoNation Ford Union City is the best in my opinion. Normally when I schedule vehicle service I expect to wait 3 hours minimum. Not at AutoNation Ford. I was in and out before anyone knew I was away from work. Thank you AutoNation Ford!!"

"I had a great experience while purchasing my car. However, after I actually got my car back, the customer service went away. Law was consistent with with the great customer service throughout the entire process even after. The sales team dropped the ball. I was provided, and I owe you abs when I reached out about the communication was non existent. I reached out to my salesperson Josep and the sales manager Anthony aka Tony via phone and email with no response. I have been busy at work so I wasn't able to make it back up there yet, but I see I will need to make an appearance."

"Haven't been to this dealership since I bought my first Ford in 2002. The service today was quick and thorough got there early and left about an hour and a half later. Found out by accident my adviser Jozsef shared the same birthday as me so that was a pleasant surprise! Really nice young man!"